Posted by The Bank of New York Mellon Corporation BNY is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.
Jr Level – Computer Operations Analyst
Job Description:
Execution of the current day’s client queue utilizing internally developed checklists OWL, (Operations Workflow Log), and database monitoring tools to maintain 24X7X365 database processing and meet all client SLAs and deadlines.
Conduct backups using ARK events
Provide support to clients by responding to emails and phone calls.
Monitor the status of equipment such as; PC’s, printers
Perform file transfers using NDM and FTP’s and understands how to perform overrides, override date checks and new date masks when required.
Queue and process ad hoc events submitted through ELM (Event List Manager).
Perform project work when required.
Process and complete User Acct. Maintenance requests for new accounts, changes to existing accounts or password resets.
Provides support in ensuring IT standards for hardware and software change requests are met by monitoring, testing, and evaluating security risks prior to production using established procedures.
Serves as a technical resource to the user community answering how to type technical questions.
Ensures adherence to processing standards through continual review of job content and documentation.
Qualifications
Bachelor’s degree in a related discipline, OR equivalent work experience required.
0-1 years of experience required, related internship experience is a plus. 2+ years experience preferred.
Demonstrated proficiency in a detail oriented position, reliable, adaptable, able to multi-task, and
ability to troubleshoot issues to a resolution.
Preferred Technical skills include:
-Knowledge of Unix/Linux and NDM/Connect Direct.
-Knowledge of FTP protocols
-Windows Applications Platform familiarity
-Must type a minimum of 25-30WPM.