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Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
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Are you ready to take your career to the next level? At Accenture, you’ll be working alongside innovative colleagues on exciting projects that drive collaboration from strategy through to implementation. You’ll have access to the latest technologies and work directly with clients to help them achieve their goals.
Entry Level Job Opportunities in 2023
IT Service Management Coordinator – India
Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available.
Experience :1-2.5 years
Job Responsibilities :
1 Handling service tickets in SNOW and SAT 2 Interaction with user via call or Email on the Asset operations 3 Preparing reports on Asset management 4 Support any project initiatives on assignment 5 Ensuring adherence to process guidelines
Experience : Good email etiquette Basic excel knowledge Basic presentation skills Basic skill on incident management for handling service tickets
Professional Attributes : Fresher with good in communication and soft skills
Educational Qualification : Any Graduate
For more details to apply, Click here!
Customer Service New Associate – USA
This role provides unbiased assistance to Medicaid Providers and or Clients with questions regarding eligibility, medical claims status, and other program questions.
Assists with problem resolution, as needed.
Responds to phone inquiries in a prompt, courteous and concise manner.
Documents all encounters in clear and concise online logs.
Transfers callers to other Call Center units as needed.
Meets individual performance standards.
Performs other duties as may be assigned by management.
Attains and maintains strict required attendance and performance metrics
Minimum of six months ofcustomer service experience
Qualifications:
Six months Medicaid experience
Microsoft Office experience
Effective at multi tasking
For more details to apply, Click here!
Federal Quality Engineering Analyst
Creating and executing detailed test scripts using approved requirements, design, testing standards, and data input
Logging any deviations from script steps during execution to support proper QA and client review
Remaining focused upon continuous improvement of the testing process using automation tools, training, and quality/peer reviews
Working with development teams to resolve design issues discovered during testing phases
Be a team player, supporting your colleagues and the client
Qualifications
Bachelor’s or Master’s degree OR 4 Years of active military experience OR Completion of AFS recognized training program (i.e. CodeUp)
6 months of Automation Testing experience in a professional work environment.
Bonus Points If:
You have development experience.
Good communication (written and oral) and interpersonal skills
4 Year Technical Degree
For more details to apply, Click here!
Federal IT Operations Analyst
Provides technical support to Accenture Federal Services (AFS) personnel to ensure that IT services are delivered to meet business needs.
Receives and responds to customer issues and requests while working in a team environment, following established procedures, and updating relevant systems as appropriate.
Exhibits proficient technical skills and excellent customer service.
Troubleshoots predictable technical issues and unplanned downtime.
Works on special projects as needed.
Support Endpoint Support team tasks as support demand requires
Assist in development of team’s training curriculum, model best practices, and co-train incoming interns.
Use the ServiceNow IT management platform, assign tickets and ensure that enablement tasks are executed by team members in a timely manner.
For more details to apply, Click here!
Entry Level Apprenticeship – NAELFY23
Accenture Apprenticeship Program?
Kickstart your career by joining Accenture’s Apprenticeship Program! This is a full-time, year-long salaried position providing a structured, “earn and learn” experience.
If you are looking for on-the-job training, enjoy learning new things and are excited about a hands-on experience in an innovative workplace this is an opportunity for you. There are apprentice positions across our business groups including Technology, Strategy & Consulting, Song and Industry X.
The program provides mentorship, formal learning, on-the-job training, and on-going coaching to help build skills with the opportunity to advance into a career with Accenture.
Accenture is seeking candidates without a 4-year college degree who are curious, creative, detail oriented and collaborative. This program requires you to be in person at your local office.