Posted by Siemens is a German multinational conglomerate corporation and the largest industrial manufacturing company in Europe. It is headquartered in Munich and has several foreign branch offices.
Junior IT Professional (Trainee) – South Africa
Job Description:
Review diagnostics and assess the functionality and efficiency of systems
Implement security measures
Monitor security certificates and company compliance of requirements
Anticipate and report the cost of replacing or updating computer items
End user Support in country
Perform infrastructure support
On/Off Boarding of users
Configuration support
Install/uninstall computer and mobile clients
Hardware Failure: Diagnose, Support & Coordination
Forward for Break fix
Service Management
Ticket handling for local support
Manage IT Consumables
Display, keyboards, mice, headsets, etc.
Mobile Voice subscription: Management & support
Asset management
Lifecycle support
Inventory control
Ensure security and privacy of networks and computer systems
Qualification:
Skilled/ Degree in Information Technology / Computer Engineering
Understanding of IT Service Management
Able to Work in a complex organization cross boarder and able to
communicate on various levels in the organization
Intercultural skills
Team player
Organized and structured
Customer oriented
Productivity