Posted by Apple has always done things differently, including, customer support. We expect everything from an Advisor that our customers do and we want Apple to be a reflection of the world around us. At Apple, you’ll not only support technology, you’ll support people!
Working for Apple isn’t the only benefit. You’ll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you’ll need the discipline and ability to work remotely from coworkers and management.
Apple Support College Program – East Carolina University
Job Description:
Real passion for customer service and ownership of the customer experience, including comprehensive issue resolution
Potential for tailoring communication and style to differing audiences
Able to self-manage and work independently in a fast-paced, constantly changing environment
Teamwork mentality with aptitude for sharing expertise and appreciating feedback
Effective time management including ability to multi-task, organize and prioritize
Ability to research and grasp technical information across multiple tools while talking with customers
Education & Experience
Students must be enrolled at a university in the U.S.
2.7 GPA preferred
Computer Science, Business, Engineering and Computer Information Systems majors are preferred