Microsoft Jobs | Microsoft Jobs and Careers | Support Engineer Internship Opportunity for University Graduate

Microsoft Careers Opportunities for Graduates (Must Be Recent Graduates or Recently Graduated) | 0 – 2 yrs

Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. Microsoft’s best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, and the Edge web browser.

Microsoft Careers Opportunities for Graduate Fresher, Entry Level, Mid Level to Experience Professionals in various domain such as Technology, Engineering, Sales, Marketing, Sales, Digital and many more

Come build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

Careers Opportunities for Graduates in 2024

Technology Consulting: Full-time Opportunities for University Graduates - Europe

Job Description:

As part of your role, you identify issues and risks and engage with customers/partners or internal stakeholders to address and resolve issues.

You seek to understand relationships with customers/partners/stakeholders and contribute to the drivers of satisfaction, dissatisfaction, and the root cause.

You develop knowledge in intellectual property (IP) and leverage IP to complete assigned project tasks.

Furthermore, you identify opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies.

You learn new technologies or services based on business demands and industry trends.

You complete operational tasks and readiness, ensuring timeliness and accuracy while following Microsoft policies, compliance, and procedures.

Qualifications:

Bachelor’s Degree in Computer Science, Engineering, Finance, Business, or related field.

Passion for technology and customer obsessed.

Enthusiasm towards leading technologies and motivation to learn and grow.

You must be legally authorised to work in Germany to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

For more details to apply, Click here!

Technical Support Engineering: Full-time Opportunities for University Graduates 

Job Description:

As a Technical Support Engineering you will be providing technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.

You will work with customers to review and resolve issues.

Perform troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues.

Collaborate on cross-team issues and provides feedback to improve products, resolve bugs, and automate processes. Participate in ongoing training and readiness programs.

Qualifications:

To be eligible for this role you must complete a Bachelor’s/ Master’s Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field before the start date (OR must be recent graduates or recently graduated)

Passion for technology and customer obsessed

Excellent verbal and written communication skills in English

You must be legally authorised to work in Romania to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or full work permit).

Preferred:

Microsoft Technology Certifications.

1+ years in system development, network operations, software support, IT, technical support, technical consulting experience

For more details to apply, Click here!

Technical Support Engineer: Microsoft Software and Systems Academy (MSSA) – United States

Job Description:

Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue.

Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.

Resolves customer issues through problem solving, collaboration, and research.

May take escalated issues as needed. Documents technical work and research.

Performs in-depth product troubleshooting and remediation when needed.

Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.

Assists in the implementation of end-to-end readiness programs (e.g., mentoring, knowledge sharing or technical document creation, brown bag sessions, blogs, quality assurance checks).

Develops readiness content.

Mentors new Technical Support Engineers. Develops intermediate level competence on support topics.

Qualification:

Pursuing or Completed a Bachelor’s Degree in Computer Science, Information Technology (IT), or related field.

OR equivalent experience

1+ year(s) technical support, technical consulting experience, or information technology experience.

Completed the Microsoft Software and Systems Academy (MSSA) or will complete the Microsoft

Software and Systems Academy (MSSA) by June 30th

Additional or Preferred Qualifications

Microsoft Technology Certifications.

For more details to apply, Click here!