Posted by Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.
UKI Service Desk Space Coordinator
Job Description:
Provide a range of services to the business including, but not limited to, Return to Office processes, Reservations and Events
Process all communications, queries and requests received through various tools in a timely and efficient manner
Take full ownership of each assigned request and coordinate with customer to achieve desired outcomes
Coordinate with various in-house teams and vendors to offer a seamless customer experience
Educate and support the business to inform of any new Return to Office processes
Display high levels of flexibility for any changes to restrictions and processes
Execute any ad-hoc duties as requested by the Service Desk Team Lead
Provide support and assistance where needed, including training of team members as appropriate
Provide onsite customer support where required
Provide operational feedback to enable service development
Compile and interpret operational reporting
Execute, and participate in, any new service streams to meet evolving business need