Amdocs is Hiring for Graduate Entry Level | 0 - 7 yrs

Amdocs is Hiring for Graduate Entry Level | 0 – 7 yrs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of  software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.

Amdocs Careers Opportunities for Graduate, Freshers, Entry Level role in Various domain such as technology, HR, Management, Digital, Engineering, Operation, Business, Finance and many more sectors at India, Middle East regions, USA, Mexico and others Part of the Globe in 2024

Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.

Careers Opportunities for Graduate Entry Level 2024

Internal Projects PMO Professional (Innovation Officer) – India 

Job Description:

Be a part of the high-performance innovation team at Amdocs India – Design and takes complete ownership of Innovation Projects across India in alignment with Global Innovation Team/Strategy, defining project resources, performance reviews and post implementation evaluations.

Supports practice development initiatives, extensively with India Leadership Team, Business Unit Leaders – Local and Global, serving as a trusted advisor – Co-develop/Co-create industry / business propositions that leverage Amdocs technology and IP to respond to the industry challenges

Establish best in class absorption of innovation practices from external industry and Execute best practices within Amdocs India, coordinate with business unit champions to enable implementation of various initiatives and cross pollinate best practices across units

Has knowledge of service offerings in the innovation domain. Understands the business challenges faced by the unit leaders, develops programs in collaboration with clients, providing consulting and advisory services

Coordinate with various stakeholders on alignment, monitoring and control of innovation projects, ensuring all project components have been woven into a compelling story.
Create strategies for risk mitigation and contingency planning at a project level

Bachelor’s Degree in CS/E&C/IT Engineering or MCA

2 to 4 years’ experience in the IT industry

For more details to apply, Click here!

Technical & Business Operations Analyst

This position requires Monitoring and first level support for Amdocs internal IT Infrastructure which includes it’s Servers, Datacenters, Network, and applications in 24*7 shifts spread across Amdocs regions globally, by following the standard methods and procedures of the unit, prioritizing, and troubleshooting the incidents, channeling it to the appropriate team, validating and verifying the artifacts (Alerts, reports and so on), and effectively operating the supporting software systems/tools.

Qualification:

Bachelor’s degree or equivalent experience ranging from 2 to 6 years. Preference for computer sciences or technical degree.

Experience in NOC/application monitoring environment.

Experience on the Monitoring tools like Microfocus OBM, Schneider EBO, Appdynamics, HP SolarWinds, and ITSM tools like Service Now,

Knowledge of ITIL and relevant business processes.

Knowledge of common IT troubleshooting tools, diagnostic tools, and resolution methods.

Excellent verbal and written communication skills.

Certification or relevant technical experience in Linux system administration, VMware virtualization or Cloud support.

Basic understanding of Networking and Windows servers concepts and relevant experience.

Experience in backup tools like Commvault and knowledge of general backup tasks.

Technical Knowledge in Scripting languages, experience in automating jobs is an added advantage.

Experience in using general MS Office and end-user applications.

For more details to apply, Click here!

Software Support Engineer – Philippines

Job Description:

• You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.

• You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.

• You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.

• You will contribute to meeting the SLAs and KPIs as applicable for the account and unit – for example, responsiveness, resolution, software quality, etc.

• You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied.

Qualification:

• Bachelor’s degree in Science/IT/Computer Science or equivalent

• Strong technical, analytical, problem solving, and communication skills

• Required knowledge in C++, Java, SQL & Unix

For more details to apply, Click here!

System Admin-Pune

Job Description:

You will be responsible to build and maintain web, virtual, and client server environments for the enterprise.

You will be expected to troubleshoot and resolve any IT service issues related to operating systems and servers; partner with the other infrastructure teams to troubleshoot and resolve related issues.

You will need to leverage optimization techniques to maximize the efficiency of all computer systems and Implement and maintains a systems business impact assessment to prioritize system recovery in the event of a failure.

You will build and implement software standards for operating systems, servers and virtualized infrastructure.

You will also be expected to evaluate new technologies to meet business needs or to solve business problems.

You will manage and lead Root Cause Analysis, Lessons Learned and prevention processes to provide high standard deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).

Qualification:

B.A/B.Sc. in computer science / Electronics / IT.

3-7 years of experience and sound knowledge of administering at least one UNIX platform (LINUX, AIX, Solaris, HP-UX).

Knowledge of VMware virtualization technologies.

Knowledge of hardware administration (Physical servers, Enclosures).

Basic knowledge of storage and networking.

Sound knowledge of administering Windows Server Operating systems.

Knowledge of Windows Infrastructure services like Active Domain, LYNC, DNS, DHCP – 2 to 6 years of experience.

Knowledge of at least one of the Virtualization technologies

Any of the platform certifications, such as: RHEL, HP CSA, SCSA, MCP, MCSE, MCITP, MCSA

Any of the Virtual Certifications such as: VCP, Citrix

For more details to apply, Click here!

Finance Operations Professional (2-3 years of experience)

As a Finance Operations Professional, you will be responsible of gathering transactional data, processing the customer billing and be responsible for the cash collection.

Job Description:

•Be responsible for collecting, analysing and evaluating large amounts of data received from different stakeholders.

•Be responsible for the timely and accurate creation of invoices and delivery to customers based on contractual or/and agreed terms.

•Following up with project managers and business owners regarding the status and delivery of projects in order to make sure milestones are invoiced on time.

•Have a key role in the B2C (bill to cash) cycle as you will be the focal point of customer collection for all internal & external stakeholders.

•Follow up on the collection and perform reconciliation between customer balances and payments.

•Liaising and supporting requests from various departments and auditors.

Qualification:

•A university degree in Finance, Accounting or Business Administration.
•2-3 years of experience in Accounts Receivable and Customer Billing
•Excellent English verbal and written communication skills.
•Excellent Knowledge of Excel

•Expertise in the development of Macros or BI tools is an advantage

•Strong communication skills and service-oriented.

•The successful candidate will demonstrate curiosity and a willingness to learn.

•Team player with the ability to collaborate and to work across team boundaries.

•The ability to work effectively under pressure and meet deadlines

For more details to apply, Click here!

Software Support Engineer – Mexico

Job Description:

Responsible for providing best-in-class technical support to a global customer base.

Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.

Bachelor’s degree in Science/IT/Computer Science or equivalent.

Strong technical, analytical, problem solving, and communication skills.

MUST – Unix commands, Shell Scripting, Oracle.

Advanced English communication skills.

Experience in production support.

Nice to have – Knowledge in C or Python language.

SQL

For more details to apply, Click here!