Posted by Overview
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organisation of 360,000 team members in more than 50 countries.
Capgemini Careers Opportunities for Graduate 2024, Capgemini Job Opportunities & Career Development for Graduate Fresher, Capgemini Careers Opportunities for Graduate Entry Level Fresher, Capgemini Internship 2024, Capgemini Graduate Program 2024
Capgemini is full of talented people who can deliver projects as a team. Analysts, developers, architects, testers,… However, similar to team sports, we need to have a coach in place who can make sure the correct people are in the team, the strategy to win games is up to par, and stakeholders such as fans, team owners and the press have the correct amount of information. Care to join our supersquad as a coach? Then do read on.
Careers Opportunities for Graduate and Internship 2024
CAPGEMINI INTERNSHIP 2024 – EUROPE
Are you looking for an impactful internship to complete your studies? Do you want to be part of an organization that will help you grow on a personal and professional level? Then look no further and apply for Capgemini’s internship program.
An internship at Capgemini is the opportunity to discover what you’re truly great at. You will learn from experienced colleagues and work on real projects that fit your interests. We will introduce you to innovative tools, methodologies and technologies. In this way, you will learn new skills , you will get to showcase your talents and you will expand your professional network. Your Capgemini friends will coach you and help you transition smoothly from student to professional!
Capgemini internship program
A wide range of opportunities across various business and technology domains
Exciting projects you can be part of! Work in real environments, learn, analyze, shape, build, customize real applications.
A diverse and inclusive environment of continuous learning where you are able to take on new and challenging projects in partnership with colleagues from all over the world
Numerous opportunities to contribute to society while helping clients use technology to solve some of today’s biggest challenges
We are looking for talent with different interests and backgrounds who share our values and want to make an impact.
We offer internships in the following exciting fields:
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Back end development
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Front end development
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ERP (SAP, HCM, Salesforce)
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Data
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Strategy & Innovation
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Internal department: HR,
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Marketing …
If you are an enthusiastic, proactive and motivated graduate, do not hesitate and apply for an internship at Capgemini.
For more details to apply, Click here!
SOCIAL MEDIA & DIGITAL CONTENT INTERN – EUROPE
Job Description:
We are seeking a motivated and enthusiastic Social Media & Digital Content Intern to join our team and contribute to exciting projects. In this role, you will play a pivotal part in supporting various aspects of our digital content initiatives, collaborating closely with different business units and stakeholders.
Campaign Preparation and Launch: assist in preparing and launching social media campaigns for Capgemini/Sogeti, ensuring all aspects are well-coordinated and executed smoothly across various platforms.
Reporting: reporting and analyzing data to evaluate the performance of social media efforts, providing valuable insights for optimization.
Social Media Content Creation: Contribute to the creation of engaging social media content, including posts, graphics, and videos, to enhance brand visibility and engagement.
Presentations and Content: contribute to the creation of presentations and content for various marketing initiatives, ensuring alignment with brand guidelines and objectives.
Stakeholder collaboration: work with a diverse range of stakeholders on different subjects, including CSR, business, and more!
Qualifications and Skills:
Qualification:
Currently pursuing a Bachelor’s or Master’s degree in Marketing, Communications, or Business.
Ability to adapt quickly and thrive in a fast-paced environment.
Strong stakeholder management skills, with the ability to collaborate effectively with diverse teams.
Proactive, assertive, and well-organized approach to work.
Exceptional English language skills, both written and spoken
Proficiency in social media platforms and tools and Office suite
Must be eligible to work in Belgium, be a current student, and available to start the internship as soon as possible
For more details to apply, Click here!
JUNIOR DESKTOP ANALYST – USA
Job Description:
The Junior Desktop Analyst plays a critical role in providing technical assistance to client end-users for software applications, hardware/devices, logging and tracking service call details in ticketing systems, and escalating problems for resolution. Expectation is to provide an elevated level of customer service, attempt to resolve issues in a single interaction (ideally first contact resolution), and to be an ambassador of Capgemini 7 Core Values: Honesty, Boldness, Trust, Freedom, Fun, Modesty, and Team Spirit.
In this role, verbal and written communication skills are just as important as technical competency. Customer focus and persistence are also essential for successfully performing this role. Junior Desktop Analyst are expected to regularly increase their skills you’ll use every day with internal knowledge transfer and formal and informal training opportunities.
• Provide best-in-class customer service, problem resolution and technical fix to customer queries over the voice-based phone service
• Applying basic troubleshooting processes, validating the issue, recording critical details in ticketing system, applying Knowledge Base articles
• Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
• Brings up issues that are unable to be resolved within established guidelines to the appropriate group for proper corrective action
• Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average Call Wait Times, Average Handle Time, etc.
• Maintaining Login Hours based on contractual Service Level Agreements
• Accountable for accurate weekly Project Time Reporting. Using correct billable project codes vs non-billable PTO (Personal Time Off), Sick Days
• Compliance of all required trainings
• Any other duties as deemed necessary by account management teams
Required :
Solid focus on high client satisfaction
Strong written and oral communication skills, English-speaking skills, bilingual a plus
Ability to work well in a team-based, fast paced/multitasking environment
Ability to effectively multitask, prioritize and complete tasks in a high-pressure environment
Active listener, demonstrate compassion
Knowledge of basic computer operations, and basic computer fixing skills
Basic knowledge of computer peripherals, and peripheral fixing skills (receipt printers, cashless payment devices, scanners, etc.)
Typing speed of 50 wpm or higher
Highly self-motivated and directed
Plus
• Basic network troubleshooting skills
• Experience working with Point of Sale (POS) systems
• Experience with ticketing systems
• Experience with remote access software
• Bilingual (Speak/Read/Write)
Qualifications:
High school Diploma or GED , some college preferred but not required. The ideal candidate will have a minimum of 1-2 years applicable experience.
• Entry Level – 2 years’ work experience supporting customers remotely in a technical environment
• Entry Level – 2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
For more details to apply, Click here!
SENIOR OPERATIONS ANALYST – INDIA
Job Description:
Should be able to provide quality work with 100% accuracy
Ability to think quickly
Able to assist Lead in daily excel based reporting activity
Good communication and coordination skills
Can conduct quality sessions with the help of quality lead
Ability to help new joiners by resolving their queries
Ability to provide project updates to the team
Flexible about work timings
Able to prioritize the work and complete it within time frame
Have good knowledge of life insurance/healthcare process.
Job Requirement:
3 – 5 years doing L1/L2 production support activities
Job Responsibility:
Production Support of workflow received applications which includes Monitoring and reporting support
Excellent analytical skills with the ability to collect, organize, analyze and distribute significant amounts of information with a high attention to detail and accuracy. Good communication skills in French and English – both written and verbal. Interacts well with co-workers and wider support teams, with good influencing and facilitation skills.
Self-motivated, flexible and responsive to business needs and changes in priorities and deadlines.
Willing to work in night shift.
Work for Life Insurance (individual/group) and will take care and perform in either of below tasks, as per project alignment.
SECONDARY SKILLS
Indexing L&D – Claim Indexing
NBO Application Entry – Policy Enrolments
Policy Holder Services – Insured level changes
Administration Amendment – Making changes/amendment on policy level
Can conduct quality sessions with the help of quality lead
Ability to help new joiners by resolving their queries
Any Graduate BA/BSc/BCom/BBA/MBA/BBM, apart from French certifications at min B1 level.
Technical qualified (BE, BTech) not eligible.