Posted by Overview
Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We’ve helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Barclays Careers Opportunities for Graduate Entry Level Fresher role, Careers at Barclays for Graduate Analyst, Jobs and Career opportunities at Barclays, Career at Barclays Graduate Analyst 2023
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office
Entry Level Careers Opportunities for Graduate in 2024
Relationship Support Analyst – Australia
Job Description:
Leading the on boarding process for new clients or new products to existing clients and ensuring that new/existing clients and products are set up on relevant systems
Working with KYC team to obtain all relevant KYC documentation and completing all required KYC refreshes across the portfolios
Maintaining our internal records and pipeline ensuring correct mapping for the Portfolio for quality and accurate record keeping
Providing day-to-day service provision for customers to help them with their banking requirements
Co-ordinating introduction to and from other areas of the Barclays Group where appropriate and monitor outcome
Co-ordinating the execution of certain transactions and implementation of certain products
Being accountable for credit analysis and transaction management working effectively with Credit Risk, Debt Finance and Transaction Management teams
Qualification:
Minimum Graduate level degree
Genuine interest in financial markets
Prior work experience in corporate banking desirable but not essential
Fluency in English
Resourcefulness, team orientation, enthusiasm, and an entrepreneurial spirit
For more details to apply, Click here!
Customer Service Advisor – UK
Job Description:
• Working closely as a team across multiple channels, personalising each interaction with a customer, and providing backing and outcomes to best suit the customers’ needs
• Fulfilling customer requests whilst demonstrating professionalism and empathy to ensure each customer is valued
• Demonstrating understanding of our processes/policies to ensure that customers are confident in our colleagues, and knowing when to escalate where appropriate
• Educating each customer on a range of products and services as well as the different channels they can utilize to engage with us directly
• Investigating emotive and complex customer and client queries, concerns, and complaints related to an extensive range of products
• Engaging in a fast-paced environment, reviewing relevant information, and making decisions and actions
• Taking inbound calls at times and listening to customers’ specific circumstances while tailoring the relevant solutions to their needs
Qualification:
• Excellent communication and empathy skills, with the ability to use a range of communication styles to provide a personal approach
• A genuine passion for helping others with a customer centric mindset
• The ability to educate our customers on a range of products and services
• Proficiency in fraud investigation, processes and systems reviewing relevant information and making decisions and actions
Skills:
• Ability to work seamlessly as part of a team but also to their own initiative
• Proven ability to use Microsoft Office to a high standard
• Experience in Retail Banking is desired but not essential, as we are looking for people that are passionate about customer service
For more details to apply, Click here!
Application Support Analyst – India
Job Description:
• The Application Support Analyst will perform a critical role in Application Support and Service Management with responsibility to ensure stability, continuity and availability of the application, in addition to providing rapid response to incidents and escalated users queries.
• Ownership and prioritisation of individual Incidents and ensuring the delivery of solutions in line with the Service Level agreements to deadlines and quality standards, providing regular update to key stakeholders at all levels
• Major Incident Management support
• Provide 24/7 cover and support on rota, providing expertise and specialised system knowledge to allow resolution of key incidents outside of business hours
• Identify proactive remedial strategies to prevent future problems and to improve the quality of delivered software.
• Change Management ensuring smooth transition into production holding the line to ensure service and support readiness
• Identifying and raising risks
• Responsible for ensuring the incident lifecycle is completed through to problem record, completing analysis and working with L3/Developers to drive resolution
• Proactive and reactive monitoring and alerting and enhancements
• Own and contribute to individual Service Improvement items including incident reduction and automation
• The delivery of documentation to agreed standards, on time and error free
Qualification:
• Previous experience working in a live application support role and/or ITIL environment
• Experience in a senior technical role, leading peers and juniors through coaching and technical training
• Very Strong time management and organisational skills
• Logical, analytical approach to problem solving
• Ability to run and lead on technical triages and major incidents
• Hands-on and should be able to work independently and if required guide team members
• Hogan Umbrella/CAMs
• Large-scale blue-chip organisations such as Barclays (preferred)
• Broad Knowledge of Barclays Group (beneficial)
• Graduate degree
• ITIL v3 or above foundation certified