Posted by Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world.
We are looking for Process Executive for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.
Process Executive
Job Description:
Associate Entry level position with career advancement opportunity after minimum 1 year of employment with consistent quality and production expectations
Senior Associate Min 1 year experienced resource in the field of Healthcare PC proficiency to include Microsoft Office Excel Word and Outlook Clear and concise and verbal and written communications skills Organizational skills including attention to detail and multitasking Ability to perform in a high production environment and meet or exceed individual and departmental productivity and quality standards is required Overtime maybe required during weekend Holidays
Preferred knowledge of basic medical terminology and Healthcare basics QUALIFICATION
The ideal candidate will possess a high school diploma two years of college preferred PERFORMANCE STANDARDS MEASURABLE Number of enrollment transactions processed in a day Accuracy and thorough performance of all assigned work group Turnaround Time Attendance and Punctuality Initiatives to improve process NON MEASURABLE Self motivation Team Player Reliability Knowledge Sharing Professionalism Achievement orientation Relationship building ability Personal grooming and etiquette Going out of the way to satisfy the external customer Initiatives
This position is responsible for handling enrollment dis enrollment routes and any additional updates to a member record required by the Customer State
Ensures compliance with State and Federal laws Maintains effective relationships with external and internal customers