Posted by Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.
Process Executive -Non Voice
Drive Date: 14 February 2020
Drive Time: 11.00 AM – 1.00 PM
Venue Details:
Cognizant Technology Solutions
4th Floor, ISH Office, Hinjewadi Phase 1, Pune.
POC: KRISHNAN
Job Description:
Align individual goals with team objectives (work cohesively with the team)
Complete mandated training days for self
Perform quality tasks for team as an additional responsibility
Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training
In the absence of the PL and TL, perform the following tasks when assigned:
1. Handle escalation calls.
2. Manage service levels on a day-to-day basis
3. Manage break schedule on a day to day basis
4. Communicate and manage transport delays
Qualification: Bcom / MCom / BBA / MBA finance, BA economics or Maths.
Eligibility:
Candidate should have excellent communication
Candidate should be willing to work in Healthcare Process.
Candidate should be interested to work in any of the night shifts
Candidate should have minimum 15 years of education
The following documents are mandatory and we request you to bring these for the discussion:
Updated Resume
Original Govt ID proof
Passport Size Photograph
All the profiles will be screened and only shortlisted candidates will be taken through the interview process.
NOTE :
Mention Kishore Kumar HR at the top of the resume
Candidates with excellent communication are only applicable for this process
Candidates with Degree certificate (2017,2018,2019 pass outs) are only applicable
Candidates interested to work in Healthcare Process and to work in night shift are only eligible for this process
Candidates who attended the interview in the last 3 months will not be proceed further.
Graduation should have at least 15 years (10+2+3) years of education.
Please do not carry laptops/cameras/Pen drives or such other devices/ materials that are prohibited within premises or by law, as these will not be allowed due to security restrictions. We expect you to respect the security requirements of this Organization during your presence at the venue.
Interview will be whole day process
Please ignore the invite if you have appeared / interviewed in the past 3 months
Contact Company:Cognizant Technology Solutions India Ltd