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Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Walk-in Interview on
19th June to 21st June 2019 | 11:00 am to 1:00 PM
Venue :
Dell Technologies, Plot # 42, Hitec City Layout,
opposite to Deloitte, Madhapur, Hyderabad – 500081
Contact : Salma Sultana
Technician , Technical Support
Job Description:
Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software
Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Should be flexible to work in night shifts.
Must have excellent communication skills.
Should have good technical knowledge
2 way transport provided
Any graduates/ post graduates are eligible to apply with minimum 6 months to maximum 39 months of work experience.
Any 10+2,10+3 with 12 months international calling experience /24 months domestic calling experience may apply (Mandatory).
Important Note : Please carry an updated CV, a valid Govt. ID proof & passport size photographs.
Contact Company: Dell International Services India Private Limited