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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
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Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
Explore exciting Entry Level Career Opportunities at HSBC
Accounting Analyst – Mexico, USA
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.
Job Description:
Perform analytical review and provide assurance on the quality and accuracy of data to be used for preparation and publication of reconciliations. The process involves performing appropriate analysis and logical checks to ensure there is reasonableness and consistency in data submissions, as also to identify any material errors and omissions.
Prepare/review journals and entries focused in applied adjustments to the General Ledger.
Identify opportunities to increase efficiency and consistent of process.
Build mechanism to track data inconsistencies as early as possible in the reporting cycle and take remedial steps to correct them.
Job Requirements
Excellent interpersonal skills and customer service orientation, to build cohesive working relationships with key stakeholders and business partners.
Working across cultures and in matrixed organizational structures.
Sound judgment skills to identify and resolve problems.
Self-motivated with attitude of “would like to learn” and quick learning ability
Able to multi-task and work under pressure, in particular in a change environment
Flexibility to work in accordance with Business requirements.
Qualification:
Experience in accounting/financial reporting.
Degree in Accounting or Business Administration or related field
Excellent communication skills – Written & Verbal
Intermediate-Advance written and spoken business English
Ability to understand numbers and their impact drive and achieve accuracies across report deliveries.
Excellent knowledge of MS Office suite (Excel, Access, PowerPoint and Word).
For more details to apply, Click here!
Global Support Executive – Malaysia
Job Description:
Agents have the collective responsibility to ensure seamless collections activities and apply these principles in their practices and policies/procedures:
- Minimize potential losses and optimize the net economic value of bad and overdue debt.
- Be ethical, transparent and treat customers fairly.
- Be compliant with the letter and spirit of regulatory requirements.
- Reflect the customer’s ability and willingness to repay the borrowing and design solutions
that protect the bank’s and the customer’s interests; establish and maintain written local policies and procedures
in compliance with local regulations and the Group policy. - Identify customer groups that need bespoke treatment and formalize their treatment in local manuals,
e.g. able customers, managing customer, customers with Enhanced Care Needs (Vulnerability), complaint handling and etc. - Establish roles and responsibilities.
- Robust management oversight and forums engaging key stakeholders from
Risk, RBWM Credit Control Services (CCS), Business, Operations, Finance, Regulatory Compliance and Legal as appropriate.
Job Requirements
• Maintain good self-discipline, be punctual, adhere to utilization, meeting all the base line targets and efficiency in productivity.
• Work together with respective line managers and achieve good quality and performance.
• We’ll provide DIM process training and CEM (Customer Engagement Model) training once you are selected for the role.
• Below are the minimum standards to measure good CEM call quality.
• Act:
• Conduct:
• Service:
Additional skills:
• Good communication skills with all stakeholders, especially with customers, peers and line managers.
• Ability to write in emails and speak fluent Bahasa Malaysia and English.
• Implement soft skills when handling customers.
• Ability to build rapport with and relate to a wide range of people.
• Ability to maintain focus while working and learning.
• Active listening.
• Ability to multi task and flexibility to work shifts language capability as required by the process.
• Able to commit to over time (OT) work when needed.
• Basic computer knowledge and good keyboard skills\
For more details to apply, Click here!
Trainee – China
We are currently seeking an experienced professional to join our team in the role of Trainee.
Business: Markets Sec Services IT
Principal responsibilities
- Study existing systems
- Analyze requirements
- Produce detailed specifications of new/revised system component
- Develop programs according to specifications, in accordance with Group and Quality Standards
- Participate in System Testing
- Participate in the selection, installation and customization of software packages.
Qualification:
- Bachelor and above degree, fresh graduate
- Graduate in Computer Science, IT engineering, Mathematics / Computation or related discipline
- Good command of written and oral English
- Able to generate solutions to problems (analytical and logical reasoning skills)
- Acceptable technical knowledge in system development
- Ability in project planning and control
- Good interpersonal skill and emotional stability (teamwork skills)
- Self-motivation
- Strong commitment to a career in IT profession