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Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
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Accenture currently has an opportunity for an Agency New Business Manager. The right candidate will be instrumental in driving the roll out of a unique digital marketing advertising solution to the European market, and an integral part of growing our business.
Entry Level Careers Opportunities at Accenture
Customer Contact Comms Associate – India
Qualifications: Any Graduation
Experience: 1 to 3 years
Job Description:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s. Candidate who is good in email and chat process, who is good in typing is what is preferred here This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
For more details to apply, Click here!
Sales Development Representative Associate with English – Ireland
Job Description:
Establishes robust pipeline within the client CRM and maintains accurate data
Big-picture thinking through follow up calls, leaving voice mails, email correspondence, coordinating appointments, presenting metrics
Embraces that the B2B deals starts with engaging in a meaningful conversation to accurately qualify the BANT Budget, Authority, Need, Timeline
Interface between business-owners and the client to drive sales
Perseverance through both inbound and outbound high-volume calling and prospecting
Meet regular targets of calls and qualified leads
Effectively collect and report on conversations with customers/prospects accurately and effectively to management
Qualification:
Minimum of 1 year experience in sales or lead generation
Language(s) Required: English – minimum level C1 required.
Preferred:
Bachelor’s degree
6+ months of calling experience
Proficiency in Microsoft Office Suite Engaging with customers in a consultative approach to foster relationships
Endless curiosity in cloud and digital product markets
Enthusiastic about learning and discussing Artificial Intelligence, Virtual Reality, Internet of Things, Software as a Service, Enterprise Resource Planning and Cloud-based solutions
For more details to apply, Click here!
Document Management Administrator – Hybrid
Job Description:
Progress a range of customers details by reviewing the data within the documents and entering data into the workflow tool for further review by client management team
Gather information from different sources and compile it into an internal report.
Recording and escalating key trends or issues as required
Deliverables: criteria/results by which success can be measure
Meeting Customer Needs
Manage work allocation and progressing all required workstack items within agreed timescales
To identify and escalate potential risks and operational issues as appropriate
Identifying, understanding, investigating and resolving routine issues within the area of responsibility
Continuous Improvement
Participate where appliable in continuous improvement activities to enhance the program delivery
Administration
Capture and update accurately outcomes and actions against customers’ records on the documents management system
Qualifications
· Previous experience working with banking data or document management
· Experience in data entry and admin
· Ability to work independently and as part of a team
· Excellent eye for detail
· Experience of working in a changing environment and the ability to work under pressure
Desirable
· Experience working with paper documents, filing and logging of data
· Excellent writing skills
Conditions
– 3 month Project
– Hybrid