Entry Level Careers Opportunities at HCLTech Global Technologies | Exp 0 - 3 yrs

Entry Level Careers Opportunities at HCLTech Global Technologies | Exp 0 – 3 yrs

HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services

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HCL Technologies Limited, HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. The founder of HCLTech is Shiv Nadar. It emerged as an independent company in 1991 when HCL entered into the software services business.

Entry Level Careers Opportunities at HCL Technologies

Financial Analyst

Job Description:

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard

The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one s own standards

To consistently meet or exceed CSAT parameters as defined for the process.
Ensure the accuracy and timeliness of data feeds and flows for the process and produces, reviews and records quarterly results for client.

Attendance or Login Hours or Unsechduled Leave or SLA targets as per defined by the process

Improving skill level through Self development or nominating training programs Skill reverification Tests

Maintaining the accuracy and integrity of the database and provides financial information support and analysis to management as per defined quality norms

Qualification: B-Tech

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Specialist – Canada

Job Description:

To be responsible for accurate and timely sorting, prioritizing, keying, verification, validation of data and perform quality review and process fulfillment ensuring client requirement are met.

To maintain company safeguards to protect confidential client information, identify and communicate erroneous, inaccurate, andoror inefficient outputorprocesses to leadership and participate in problem resolutions.

To order inventory based on weekly usage and maintain resource and asset protection practices to control sensitive and perishable client inventory.

To organize, prioritize and prepare printed documents (letters, envelopes, coupons, checks, enclosure) and shipping material and fulfill all outgoing material based on client instructions.

To perform data entry function such as key in alphaornumericorsymbolic data from source documents into various software programs, ensure correctness and completeness of all outgoing material.

To perform quality review of completed material(selforpeer’s), prepare outgoing material and billing invoice for mailorpostage processing and prepare and submit electronic reports for total completedorrejected output.

Qualification: BASc – Bachelor of Arts and Science

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Software Engineer – USA

Job Description:

2 years of strong object-oriented design and programming Java development experience.
Solid understanding of/experience with OOP, multithreading and other software engineering concepts.
Enterprise grade software or application development experiences.
Experience with Agile/scrum methodologies and continuous development.
Experience working in DevOps pipelines with tools like Jenkins, Github and Jira.
Full life-cycle development experience including best practices like unit test development, code reviews, secure coding, and technical designs.
Accustomed to working with cross functional teams and engaging with a variety of stakeholders such as build, release, product mgmt., tech sales, operations, customers etc.

Qualification:

Bachelor s degree or higher in Computer Science or related field.

Experience with C++.
Experience with .Net.
Experience with Angular.
Experience with JavaScript/NodeJS.
Experience with Python.
Experience/interest in Machine Learning.
Experience with SaaS development/models agent architecture, authentication/authorization techniques, AWS/Azure.
Knowledge and understanding of Microservice Architecture and REST API development.

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Developer – Junior – 1

Job Description:

To develop and deliver codes for the work assigned in accordance with time, quality and cost standards. (1.) To maintain the existing project by resolvingortroubleshootingordebugging issues occurring in the existing projectorapplication. (2.) To understand client equirements and accordingly develop code to create required features. (3.) Documentation of work. (4.) To develop and deliver codes for the projector work assigned by following established standards of quality and delivery SLA

Qualification: MBA(PGDM)

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Analyst

Job Description:

Service Desk L1- 24/7 project support – Attending Desktop hardware and software related issues – OS and software installation and troubleshooting – Attending Daily support desktop complaints /tickets and ensuring timely closure of the reported tickets. – Software installation, configuration and troubleshooting for end users. – Manage project related activities including task scheduling, risk and issues – Work with other technical teams to ensure effective coordination – Use the incident management system to document and theirn respective resolution – Respond to telephone calls , emails and assigned tickets from users – Improves and maintains customer and employee satisfaction – Monitoring and maintaining SLA requirements

To maintain high login Efficiency (Availability) for customers.

To provide level 1 remote desktop support to resolve tickets or provide hardware or software or network problem diagnosis or resolution via telephone or email or chat within agreed SLA of ticket volume and time.

To update worklogs and follow shiftor escalation process to escalate complex problem to appropriate support specialistsorroute problems to 2nd and 3rd level IT support staff as the case be.

Work on value adding activities such Knowledge base update and self development.

To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases.

To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies.

Qualification: B-Tech

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