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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
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Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
For us at Infosys, Diversity, Equity & Inclusion have become an intentional, structural, and institutional part of our DNA, woven into every aspect of our culture and operations.
Graduate Hiring – Associate Revature – USA
Job Description:
As an Associate, you will work on exciting projects with some of the largest companies in the world.
You’ll be met with many new opportunities to be more and do more by becoming a part of the Infosys community.
We value lifelong learning, creative thinking and foster an entrepreneurial culture. Come amplify your potential and become your very best while helping us co-create the digital and disruptive future of innovation and technology.
Qualifications:
At least or In pursuit of a Bachelor’s degree required from an accredited institution with degree completed upon joining.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Positions are across multiple locations within USA including Indianapolis IN, Raleigh NC, Hartford CT, Richardson TX, Scottsdale AZ.
Candidate must be located within commuting distance or be willing to relocate to the area.
This position may require travel and/ or relocation.
Preferred
Software Development/ Programming – Knowledge of how to develop code and document artifacts including unit test plans and ensure that the output is as per the given specifications and SLAs.
Testing – Perform testing activities (Functional, Integration, System, User experience) based on the plans and in line with defined processes with guidance from supervisor.
Production Support – Respond to the issues assigned, conduct analysis, suggest / implement workarounds, communicate to all the stakeholders and close issues as per the agreed timelines
Knowledge Management activities including documentation and knowledge gathering of the modules he/she is working on.
A recent graduate or currently in pursuit of the degree.
Willingness to relocate anywhere within the US.
The job entails sitting as well as working at a computer for extended periods of time.
Should be able to communicate by telephone, email, or face to face.
Travel may be required as per the job requirements.
For more details to apply, Click here!
Customer Care Representative – Mexico
Job Description:
– O365
– Live time support tool / Face to face customer experience
– Customer Service
– Technical Support
SKILLS / REQUIREMENTS
Proven experience in a Customer Service environment.
Written/spoken Portuguese skills
Excellent command of English in order to work in a multi-cultural environment.
Excellent verbal, written and interpersonal communication skills.
Flexibility to work different shifts on Month end
DESIRED SKILL
Basic supply chain knowledge
Agile Methodologies
Written/spoken Portuguese skills
High communication skills
Result and target focused
Process orders, and process returns.
Help customers with complaints and questions.
Give customers information about their orders.
Deliver high customer service to perform support within a supply chain for a technology service provider.
For more details to apply, Click here!
REPSE ANALYST – Mexico
Accountant, Finance or related degree.
Understanding of REPSE law compliance
SAP or similar
Excel (intermediate level)
Office
EXPERIENCE REQUIRED
1 year previous experience in REPSE compliance
+1 years previous Accounting experience
+1 years previous experience in Mexico tax calculations and treatment.
Experience working in a Global delivery environment is a plus.
Ability and willingness to attend to and prioritize multiple tasks.
Previous experience with the REPSE regulations and other applicable regulations
Proactive monitoring of issues.
Accounting skills, as well as Excel and reporting skills.
Executes mandatory validation processes.
Capable to work under pressure in a high speed ambience.
Able to communicate effectively with vendors and internal users.
English mid to advanced level.
For more details to apply, Click here!
Technology Analyst – Singapore
If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.
Job Responsibilities:
Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
Good customer handling skill and prior experience in Concierge (VIP Users) support
Install Standard SOE Image on Desktops and Laptops.
Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
Document all support activity within the IT Incident and Change Management tracking tool.
Support and troubleshooting of Operating Systems Windows 10 /11
Support and troubleshooting of O365 all applications
SCCM client end installation & troubleshooting knowledge
Mobile device configuration (Like MDM, Mailbox, Teams)
Software and Application Troubleshooting
Basic knowledge of Networking and Active Directory
Must have right attitude and customer centric approach
Skills /Competencies:
Essential Skills:
Windows 10 / 11
O365
Laptop & Desktop hardware troubleshooting skill
Problem Solving Skill
Ability to multitask
Preferred skills
Degree/Degree in IT / Computer Science / related discipline.
Additional Skills:
Excellent customer interfacing skills.
Excellent written and verbal communication skills.
Strong attention to detail and outstanding analytical and Problem-solving skills.
Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.
For more details to apply, Click here!
Process Specialist – Customer Service Representative
Responsibilities:
Conducts training for the team in order to ensure right skilling
Support the TL by training people on process / domain as part of the growth plan in order to ensure high E-Sat
Executes transaction processing in order to meet quality standards.
Conducts QC /QA programs as part of the quality plan in order to ensure adherence to process steps
Handles / helps resolve escalations at the process level in order to ensure high customer service satisfaction
Reviews and validates the inputs from PEs and creates case studies /FAQs in order to capture tacit knowledge
Participate in the ideation process and produces the documentation and trains the team on the
reengineered process in order to meet client and internal commitments on a continuous basis
Qualification:
Bachelor’s degree or foreign equivalent required from an accredited institution.
Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 2 years of relevant experience.
2 years of BPO experience; ideally from within the process with about 12-18 month of working
knowledge on the process
Preferred:
Background in providing L1 and L1.5 support in the Windows operating system
Ability to work on own with direction
Experience with Teams, MS Office Apps and similar software applications helpful.
At least 2 years of experience in IT, or IT Helpdesk
Candidates must bring the original documents of their completed educational background on the first day of induction (Bachelor’s degree or High School Diploma, MEP or High School Certification)
For more details to apply, Click here!
Junior Mainframe Developer – USA
Infosys is seeking a Junior Mainframe Developer- As a Junior Mainframe Developer, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle in Mainframe.
You will also be expected to build high-throughput, fault tolerant systems with requirements including elicitation, application architecture, definition and design.
You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Qualifications:
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Experience in Mainframe Technology.
Preferred Qualifications
• At least 1 to 2 years in Mainframe technologies.
• Experience in application design, software development, and testing, in an agile environment.
• Experience in developing JCL, Cobol programs for high volume clients.
• Experience with configuration management tools
• Good to understand Unix concepts.
• Ability to effectively communicate with internal and external business partners.
The job entails sitting as well as working at a computer for extended periods of time.
Should be able to communicate by telephone, email or face to face.