Posted by Siemens AG is a German multinational conglomerate corporation and the largest industrial manufacturing company in Europe headquartered in Munich with branch offices abroad.
Graduate Trainee Engineer – Service
Location: Bengaluru, India; Pune, India; Chennai, India; Hyderabad, India; Mumbai, India; Gurgaon, India; Chandigarh, India
Job Description
• Increase customer satisfaction and productivity by providing outstanding, high-quality customer application education and support, incl. turnover training and further continuative education, thereby optimize customer training experience
• Increase efficacy of sales through competent application consultancy and support as well as on-site selling of Educate and Expand offerings
• On-site customer education at his/her Siemens systems; incl. turnover training, follow-ups, updates and upgrades for standard systems and applications
• Customer consultancy and support in individual workflow improvements, incl. adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio
• Professional application support to quickly process and resolve customer tickets, escalations and complaints, incl. error diagnosis and repair, trouble shooting
• Sales Support, e.g. product demonstrations, preparation of clinical case studies
• On-site option sales, esp. lead generation • Delivery of Application Services (Training and Support) in pre-sales, implementation and after-sales