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J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity.
Data Key Entry Specialist – Team Member – Mumbai/Bangalore
Position Summary & Key responsibilities
The individual will be responsible for the input of remittance data for various remittance processing customers using multiple processing platform.
The work is basic and routine in nature with some variety.
Specific responsibilities include reading detailed customer instructions, adhering to various processing requests (from simple to complex instructions) for the input of check and invoice information, and utilizing strong computer/data entry skills (alpha & numeric) in order to meet stringent deadlines.
The individual will be measured on meeting/exceeding site productivity and quality standards within a timely manner.
The individual will be part of a team and you will be assigned individual responsibilities within that team.
Although this associate will have individual responsibilities, they will be expected to contribute to meeting the team’s goals.
The individual will be relied upon to make judgment calls regarding routine duties but refer non-routine situations to supervisors.
Due to the sensitivity of meeting our customer’s deadlines, production volumes may dictate the work schedule. Overtime may be required.
Qualifications & Experience:
• Any graduate with necessary typing skill sets.
• Key board skill sets: Numeric keying 8000 keystrokes per Hour, Alpha keying 40 words per minute with 100% accuracy
• Ability to comprehend/communicate in English and translate written amount to alpha and numeric value
• Ability to move between various keying functions as required by posting needs
• Ability to Compare and verify data capture and data represented on screen
• Ability to determine customer payment intentions when faced with varying information
• Ready to work in rotational shift / flexible on work schedule
• Ability to stay focused during repetitive tasks
• Ability to follow prescribed procedures. Flexible to learn new duties.
• Ability to utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information, balancing one payment to multiple items of detail, and ability to make informed decisions to preclude errors further down the process
• Ability to work under pressure to meet deadlines and productivity/quality goals
• Ability to work overtime as needed
• Familiarity with basic computer functions
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