Posted by Overview
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations.
Wipro Careers Opportunities for Graduate Fresher, Entry Level, Mid Level and Experienced Professionals in various domain such as Technology, Engineering, Finance, Digital, Marketing, sales, Operations and many more
Careers Opportunities for Graduate Entry Level 2024
Associate – India
Job Description:
Associate – Fraud Reviewer:
Review Transaction alert or case which.
Research/Investigate the transaction to determine suspicious or non-suspicious.
Good knowledge of risk and fraud in consumer and retail banking sector.
Identify and report fraud trends.
Provide recommendations supported by data in implementing new fraud alerts and controls.
Assist Regulatory Operations, Compliance, and other internal teams with ad hoc requests and additional fraud reviews as needed.
Qualification
Graduate /Post Graduate
Experience : 7 months to 3 years
6 months to 2 years of relevant experience in a Fraud or Risk Operations role.
Excellent written and verbal communication skills.
An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization.
Self-motivated, organized, and analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behavior using critical data points.
For more details to apply, Click here!
Analyst – India
Job Description:
Coordinates the employee’s travel calendar, including making reservations for travel and accommodations as needed, to ensure employee’s schedule runs efficiently
Effectively works with administrative assistants in scheduling and coordination of travel
Provides high-level professional support with travel arrangements to employees
Manage end-to-end travel plans efficiently and cost-effectively, including airlines, trains, transport, and hotels
Coordinate best rates through vendors every time there is a travel occurrence
Communicate with the person traveling regularly to keep them updated on logistics
Manage emergency changes/cancellations in a professional and calm manner
Handle visa applications and formalities promptly
Handle all incoming travel requests and the processes that follow after
Update HR on travel to be properly recorded
Maintain and swiftly resolve employee feedback on tickets, visas, forex, insurance, hotel, and travel facilities as needed.
Coordinate with multiple departments to ensure quick resolution for the customer to adhere to SLA
Maintain the monthly travel expense sheet.
Qualifications:
Graduate in Commerce
A degree in Hospitality, Travel, Tourism, Business, or a relevant field
Any Graduate
Any Postgraduate
Preferred
Experience as Executive Assistant/ Managing Travel Desk & Expense/Client Servicing
The candidate should preferably have experience in Implants, International Routing & Transit Visa
For more details to apply, Click here!
Customer Service Representative – India
Job Description:
Customer Service through calls, Chats & emails
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
Time & Customer Effort
Maintain Internal & Client level delivery quality on calls, chats & email conversations
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Identify, share and support operational improvement
Qualifications:
Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
Good communication skills, client centricity, flexibility, openness to learning, comfortable with US shifts
For more details to apply, Click here!
Analyst – Banking Operations
Job Description:
• Check and authorize financial & non-financial transactions based on threshold assigned to profile.
• Ensure all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service, to both external and internal customers, and adhering to all appropriate process and procedures.
• Ensure that control mechanisms are followed, daily reports are verified and all periodical returns are prepared, verified and dispatched within scheduled time.
• Ensure periodic control checks are done as per “Key Control Check-list” and any discrepancy found to be highlighted.
• Ensure ‘Nil’ operational losses due to errors or lapse in laid down controls.
• Promptly escalate any irregularities / incident that may lead to risk or financial loss.
• Ensure compliance with policy, procedures, standards and reporting requirements, plus any relevant regulatory and statutory requirements
• Ensure staff reporting meets service standards as per Service Level Agreements or cut-off times mentioned in operating procedures.
• Assist in updating department policies and/or procedures.
Qualifications:
Graduate
For more details to apply, Click here!
Service Desk Analyst – Brazil
Job Description:
– Monitoring open tickets to detect breaches of service levels
– Identifies potentially serious problems
– Uses established procedures, guidelines and standards
– Responds to changing business needs, recommending new ways of dealing with new problems
– Monitors the orientation of appropriate incident follow-up processes to be followed by the team
– Reports incidents and SRs. Reports will be generated from various tools available in the infrastructure
– Manages licenses and resources for each queue
– Handles escalated calls
– SIP and CIP implementation
– Conducts quality audits, trains and mentors team members
– Prepares materials for: Escalation calls three times a week, low CSAT calls twice a week, help file calls, incident management calls and first call correction exception calls
– Attends the BMC Remedy Resolver Group’s monthly quality and Team Leaders meeting
For more details to apply, Click here!
Business Analyst – Mexico
Job Description:
To Support the Business/Project end to end.
Coordinate with the Business Teams along with the Vendors for project enhancements and ensure the Business Process works smoothly.
Proactively monitor the developments that are brought in to enhance the business Process.
Responsible for all the requirements Gathering and preparing of Functional Specification
Documents along with being the firsthand reviewer for the Technical Specification Documents.
Responsible for Designing the Future Roadmaps and prioritizing Requirements/Developments after analysis based on Business demands/needs.
Responsible to carry User Acceptance Testing with Business for each newly introduced
Process/Development/Assignment.
Responsible for creating JIRA tickets (Epics, User Stories, Defects) and keep updating them based on respective Sprints and Releases.
Responsible for creating Business Process Diagrams, Technical Diagrams, Technical Designs,
Architectural Landscapes for Business Process Enhancements.
Responsible for creating the Business Test Scenarios, Test Cases based on test scenarios and QA validation for different projects/assignments.
This would also include Regression testing for all existing functionalities.
Qualifications:
Bachelor’s Degree
Experience
4 yrs as BA in a banking domain
For more details to apply, Click here!
Remote Desktop Support – Mexico
Job Description:
English language skills – excellent written and verbal communication
Should provide support and technical assistance regarding any hardware, software, and network issues.
Should also possess knowledge and experience to troubleshoot problems and errors.
Should be quick to respond, fast learner, with a great customer service attitude.
Should be aware of the technical difficulties and how to resolve them in the best possible way.
Should have proficient knowledge to provide technical assistance to our clients and good communication skills.
Should also have the ability to upgrade, install and troubleshoot software related issues.