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We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information,
Wipro Careers Opportunities for Graduate Entry Level Fresher role, Wipro Jobs Openings, Wipro Jobs Vacancies in 2024, Wipro Recruitment 2024, Wipro Hiring Fresher, Wipro Internship 2024
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Wirpo Hiring Graduate Entry Level Freshers 2024
Process associate – India
– Fresher or Experience
– Strong aptitude for learning system software and product specific information
– Strong analytical skills
– Good English Comprehension skills
– Ability to multitask with Keyboard shortcut skills
– Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy.
– Should be comfortable working in 24/7 shifts as per the business requirement
Under Graduate/ Graduate Degree – Business or any discipline
B.SC IT,MBA,BE not eligible to apply
For more details to apply, Click here!
Quality Assurance Analyst with Dutch – WFO – Europe
Job Description:
· Carry out the detailed assessment of contacts/conversation that are resolved.
· Assess if the business and compliance requirements are followed as per the SOP/guidelines.
· Identify the gap and share/update constructive feedback.
· Execution on daily deliverables and detailed instructions provided on new assignments.
· Decisions made are to keep in mind, not to impact on the team / self-efficiency.
· Individual contributor as a part of a team, with a focused scope of work.
· Provide clear and crisp understanding of errors made.
Qualification:
· Freshers or 6 months experience in any Quality Review process.
· Advanced level of English and Dutch.
· Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage) · Attention to details and a results driven approach is a must.
· Ability to work well under pressure.
· Client oriented, flexible, patient.
· Excellent written communication skills.
· Good organizational skills.
For experienced candidates:
· Excellent verbal & written communication & presentation skills.
· Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate.
· Good Interpersonal & people management skills with good problem-solving approach.
· Good analytical skills for MIS, number crunching & reporting to internal & external customers.
· Ability to exercise managerial judgment and perform as a mentor.
· Ability to multitask multiple activities by effective delegation and monitoring.
· Demonstrated Customer Service Skills.
For more details to apply, Click here!
Customer Service Rep – Japan
Job Description:
Customer Inquiries Handling
• Handle inquiries from customers via email and phone
Order Management
• Sales Order Entry & Processing
• Action Sales Orders by following step by step processes documented in client provided SOPs
• Respond to and resolve enquiries, complaints or requests via internal stakeholders, ensuring a high level of customer service is maintained.
• Monitor the order process to identify and explore opportunities to improve processes and customer experience, and Ensure contracts are price indexed and/or extended in line with relevant
Terms & Conditions
Deal Management
Post Deal booking customer service
• Provide advise our B2B Sales and Service teams on contracts that are outside of the normal processes.
Quote creation and quote support activities
• Ensure non-standard terms and conditions are approved and communicated
• Activation of Service & Lease Contracts
• Manage extension, upgrades and terminations of service contracts
• Invoice genration & presentment
• Process Knowledge
• SAP Knoweldge
Qualification:
Technical skills
• Basic MS-Excel skills.
• Familiarity of MS office tools: outlook, internet
• Good writing and comprehension skills
Behavioral skills
• Independent and responsible attitude toward jobs, dealing with unknown situations on your own
• Ability to learn on your own initiative
• Tolerance toward busy environment with many calls and emails
• Flexibility on working schedule
BPO experience is preferred
Order Management experience is preferred
1-2 year experience in customer call center is mandatory (the busier call center you experienced, the better).
Graduate/Undergraduate(Preferably)
Japanese native
Order Management-Level 1
For more details to apply, Click here!
Analyst – India
The candidate we are seeking will support the International Finance team’s Expense Management function across a spectrum of deliverables including expense control, reporting & management with collaboration with EMEA Accounts Payable & Procurement operations.
Job Responsible:
Process ownership of EMEA centralized processes (i.e. monthly expense accruals & prepayments)
Monthly expense trend analysis for accruals owned by expense management
Partnering with business units & senior management to provide in-depth expense analysis as required
Assisting with external expense management reporting requirements (i.e., PAYE Settlement
Agreement (“PSA”), Payment Practices Reporting (“PPR”))
Assisting with EMEA Accounts Payable procedures (i.e. Daily invoice approvals, AP Balance sheet account reconciliation, troubleshooting Oracle integration issues)
Payment facilitation for FX trades and ad-hoc wire memos
Continuously seeking opportunities to create operational efficiencies and reporting enhancements
Desired Candidate Profile:
Graduate with 2-3yrs experience within the Accounts Payable function at a multinational corporation seeking a career growth opportunity to build on experience gained within Accounts Payable.
For more details to apply, Click here!
Customer Service Representative – India
As an Inbound Customer Care Representative, you will be answering inbound calls. You will deliver a unique customer service experience utilizing your effective questioning and listening skills to determine the customer’s needs and concerns and ensuring a high level of customer satisfaction. This will involve providing excellent customer service support and answering calls to properly handle account requests.
We act as a third party administrator (TPA) for Insurance companies – health, dental and vision claims.
Follows claims processing guidelines, benefit structures, system procedures, and carrier guidelines
Expedites problem files to appropriate department and does follow-up until resolved. May include some follow-up to insurers, providers, and agents
Ability to answer phones in friendly, courteous, and professional manner.
Analyzing claim payment and entering information into the computer
Document required information into the system
Meeting production and quality standards
Must have a high school diploma or GED
For more details to apply, Click here!
Customer Service Representative – USA
We are looking for individuals who combine excellent customer service and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis.
You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.
It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills.
Follows claims processing guidelines, benefit structures, system procedures, and carrier guidelines
Expedites problem files to appropriate department and does follow-up until resolved. May include some follow-up to insurers, providers, and agents
Ability to answer phones in friendly, courteous, and professional manner.
Analyzing claim payment and entering into computer
Document required information into the system
Meeting production and quality standards
Prior claims experience helpful
Must have analytical/problem solving capabilities
Must be PC literate with 10-key proficient
Excellent oral and written communication skills
Knowledge of Medical terminology, CPT codes and ICD-10 diagnosis codes preferred