Posted by For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce.
Delivery Account Operations Professional I in Poole, United Kingdom
Job Description:
Responsible for handling of job tickets and seeing them through to completion and delivery
Maintain and update various trackers to ensure jobs are logged and billed correctly
Responsible for maintaining holiday records to ensure we have adequate cover on site at all times.
Act as a point of contact for resolving day-to-day issues for customer as well as your operations manager
Liaise with suppliers and customers on a daily basis, order chasing, updating on job tickets etc..
Establish and maintain a set of departmental performance metrics and initiate improvements where shortfalls are highlighted.
Maintain print equipment and flag any faults or issues to technical support to ensure optimal uptime of devices
Qualification:
Computer literacy. Can learn new programs quickly. Have a working knowledge of all Microsoft programs, Word, Excel, Outlook etc.
Communications skills. Can collect/check/correct information to produce standard reports, write memos, letters etc. Read, understand, and make practical use of published information.
Interpersonal skills. Can give guidance and support to others and to provide/obtain information from other areas of the Company and external agencies.
Self-motivated and able to both lead and work as part of an integrated team, ability to identify work priorities to maximise time available.
Good management skills, capable of balancing the needs of the team with the needs of the business.
Previous management preferred, previous print room work preferred