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HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
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We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion. To learn how we can supercharge progress for you,
HCLTech Walk-In Interview on 1st Feb – 4th Feb 2025
Walk-In Drive at Bengaluru on 1st Feb – 2nd Feb 2025
Walk-In Interview on 1st Feb & 2 Feb 2025, Sat & Sun,
Interview Timing: 10:00 am -2:00 pm
Venue:
HCL Technologies Limited
8th Floor Unit-B Aviator Building ITPL SEZ Whitefield Road,
Bengaluru, Karnataka 560066
HR Spoc : Yanosh/Samrin
Experience: 4 Years to 15 Years only eligible
Order Management
Work Location – Bangalore
Job Responsibilities:
Order verification (OVC) and Order Entry
Validate the pre- order received. In case of additional information needed, the MAC (Move Add Change) team shall refer the pre-order back to the Client sales team
Validate technical/site
Data gathering and order verification with the customer to include:
Customer name and technical and site contacts, site readiness
Products ordered, product intervals and customer delivery date requirements
Review order status communication plan
Obtain CSR (Customer Service Record) for porting requests submitted through the client order to cash platform
Scrub & Validate CSR to ensure numbers on the pre-order are located on the CSR
Reserve the appropriate telephone numbers
Confirm all documentation and Customer information provided by Sales, Solution Architect, Global
Client Services and the Customer is complete
Update and complete order information
Submit order to provisioning
Fallout / Exception Order Management:
Track assigned orders, resolve order fallout tasks and drive resolution of order rejections
Escalate to supplier organizations on orders requiring action
Confirm that all pre-work activities related to activation are complete
Coordinate test and install
Scheduling activation
Perform all Order Management fallout functions, generally tied to groups of orders for a single client or project
Provide senior level support for escalated orders, high visibility clients, and high revenue orders
Responsible to update the price impacting quotes for change orders
Manage and resolve fallout in specialty areas such as circuit provisioning and Network builds
Provide vendor partner oversight
Coordinate CPE (circuit provisioning) delivery and managed services activation (if applicable)
Ensure order completion, Validate order sent to billing
Qualifications:
Any Degree or Postgraduate in any discipline
Telecom Order Management experience mandatory
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Strong written, verbal and collaboration skills
For more details to Walk-In, Click here!
Walk-In Drive at Chennai on 3rd & 4th Feb 2025
Walk in Interview for OTC Order Management – Sholinganallur – Chennai 3rd & 4th Feb 2025
We are looking for the candidate who has experience in order to cash – Order Management.
Analyst
Experience: 2- 5 Years
Notice period: – Immediate joiner, 30Days – 60 Days Only
Candidate from OTC background (international)
Work Location -Chennai
Walk in Interview on 3rd Feb & 4th Feb 2025
Time: 10.30 AM to 2.30 PM
Venue
HCL Tech , Tower 5No 602/3 Elcot Economic Zone,
Medavakkam High Road, Sholinganallur, Chennai – 600119
HR – Indrakumar / Soban
Interested candidates can share your profile to [email protected] with below details.
Current CTC;
Expected CTC;
Notice period:
Years of experience in OM: