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HCL is a $6.5 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Info systems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
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At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
HCL Tech is Hiring.!!!!!
HCL Walk-In Interview on 24th Mar to 26th Mar 2025
Mega Walk-In Drive at Chennai
Mega Walk-In Drive for Fresher 2024 at Sholinganallur on 24th Mar to 26th Mar 25
FRESHERS: Graduation must (NO B.E/B.Tech/Engineering/Tech Graduates, MCA/MSc)
Skill Highlight: Must possess Excellent Communication Skills both Verbal & Written.
Work Location: Sholinganallur ELCOT Chennai.
Walk-In Interview on 24th Mar to 26th March 2025
Interview Mode: Face to Face Interview
Interview Time: 11:30AM – 2PM
Venue:
HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Contact HR: Pradeep HR / Vinoth HR
JOB RESPONSIBILITIES:
Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
Investigate and resolve issues with denied or underpaid claims.
Maintain accurate records of all communications and transactions.
Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
Update account-wise customer interactions daily.
Achieve critical performance targets.
Ensure efficiency in line with performance targets and process guidelines.
Identify problems and document business requirements using industry knowledge and tools.
Follow client process workflows and HCL policy guidelines.
SKILLS AND COMPETENCIES:
Strong verbal and written communication skills
Focus on delivering a positive customer experience
Should possess active listening skills
Good data entry & typing skills
Ability to multitask.
Ability to contribute to the process through improvement ideas.
Analytical and problem-solving skills on the process.
To use sound judgment and take decisions.