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We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. If all this sounds like an environment you ll thrive in, then your in the right place. Join us on our journey to advancing the technological world through innovation and creativity.
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At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
HCLTech Walk-In Interview on 15th, 17th – 19 Feb 2025
MEGA Walk-In DRIVE on 15th Feb 2025 at Chennai
MEGA WEEKEND DRIVE for Healthcare Voice Inbound & Outbound 15th Feb 11:30AM – 4PM Meet HR Deepthi/ Syed/ Shinaz/ Judith @ Sholinganallur ELCOT SEZ campus.
Freshers (Graduation must and NO B.E/B.Tech/Engineering/Tech Graduates)
EXPERIENCE: 0.6months – 3years (12th Standard/ Backlogs OK /Any Graduation)
Work Location: Sholinganallur ELCOT Chennai.
Interview Mode: Face to Face Interview
Walk-In Interview on 15th Feb 2025
Timing: 11:30AM – 4PM
Venue:
HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Contact HR: Deepthi/ Syed /Shinaz/ Judith.
Job Responsibilities:
Healthcare, Inbound & Outbound Calls, International Voice support in Healthcare Domain, RCM, Denial Management, Provider, Payer Experience,
Claims Processing, AR Calling, Claims Query, Entire RCM Cycle.
Desired Candidate Profile:
Experience with good English Communication is Mandatory (Minimum 6months in US Healthcare with RCM, Denials)
Rounds of interview:
HR Screening, Versant Test and Operations Interview
Carry 3 copies of Resume for the interview
Versant Test – Bring your Headphones with you to take up the versant test.
Laptops are not allowed in the campus.
For more details to Walk-In, Click here!
Walk in Interview on 15th Feb 25 at Bangalore
OTC OTC Billing / Collection / Cash application
The Billing Team’s agent objective is to achieve the billing targets set for his/her group.
Following defined invoicing processes to correctly Invoice all outstanding charges at respective dates in such a way that both external and internal customers are 100% satisfied.
Experience required
2 – 6 Years (only) in to OTC Billing / Collections / Cash application / Order management / Freshers (B.Com Only)
Walk-In Interview on 15th Feb 25
Time : 11AM to 2 PM
Venue:
SEZ hub, DadaMastan Layout,
Karle Tech Park, Nagavara, 1,
Veeranapalya, Karle Town,
Bengaluru, Karnataka 560024
Interested candidate can walk in to
Kindly carry a copy of resume and any original govt ID proof.
Key components of success will include:
Achievement of monthly/quarterly targets and SLA
Regular communication to Team Leader
Robust escalation process.
Resilient under pressure and ability to quickly adapt to unforeseen work demands.
Committed approach to team work.
Job Responsibilities:
Ensure unbilled items are issued in a timely manner in line with targets/SLA’s set.
Daily validation & clearance of meter reading errors, contract errors, Partner Portal errors which are causing unbilled items.
Monitoring of billing holds
CFM activity
Manual meter reading entry on behalf of customers/Partners
Identifying system issues and logging Solution Manger tickets to resolve
Ensure business targets on billing completeness, quality and timeliness are achieved.
Driving connectivity to ensure billing quality
Promote Portal usage – self-service for meter reading entry
Able to work under pressure and reach targets to the best of your abilities.
Where problems cannot be personally resolved use judgement to forward issue’s as appropriate and manage their timely resolution.
Point of escalation for team members for complex billing issues.
Mentor for team, supporting and coaching on an ongoing basis.
Support any ad hoc duties as required.
To ensure compliance with T&C’s and Business Rules and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
To ensure strict adherence to IC & Sarbox requirements
For more details to Walk-In, Click here!
Walk-In Drive on 17 Feb 2025 at Lucknow for Freshers
HCL Tech is conducting Walk-In Drive for Fresher’s- Customer Service Representative Role- 17 FEB2025.
Only for PASSED Graduates
Candidate should be comfortable for Night shift
Good Communication Skills Required
Good Typing speed
Walk-In Interview on 17th Feb 2025
Timing- 11 am-4 pm
Venue:
HCL Technologies -HCLTech,
Village Kanjehara & Chack Gajaria Farms,
Sultanpur Road, Mastemau, Lucknow,
Uttar Pradesh 226002. Take Entry from Gate No.1.
Contact person- Arpana
Contact Centre Customer Service Executive
Job Description:
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.
Qualification:
Excellent communication skills – both verbal and written – with a professional telephone etiquette. Helpful, empathetic, and enthusiastic about customer service.
Freshers in UK Inbound calling preferably in Banking domain.
Job Description:
Answer all inbound queries as per call flow procedure.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level First call resolution.
Break schedule adherence
Involvement in motivational activities, implementing feedback given during monitoring sessions.
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security – proprietary data of customers
Interested candidates please visit to the campus as per the time only and also carry 2 photocopies of resume.
For more details to apply, Click here!
HCL Tech Walk-In on 17th to 19th FEB at Chennai
HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.
Designation: Customer Support
Process: Inbound Calling.
No sales or upselling or cross selling.
Experience: 1 to 3 Yrs in Voice process
Proper documents must be available for all the companies worked before (offer letter, payslip, reliving letter etc.,)
Mode of interview: Walk-in
Walk-In Interview on 17th to 19th Feb
Timing: 12:00 PM to 3:00 PM
Venue:
HCL Technologies-AMB 6, South Phase,
Ambattur Industrial Estate, 8, Madras ,
Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 60005
Contact HR: Deepthi Sai
Email for Queries: [email protected]
Work Location: Chennai-Ambattur
Job Responsibilities:
Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
Responding to queries regarding our products, services, data and client accounts
Managing multiple client queries at once
Utilizing workflow tools to manage your own workload
Contributing to the achievement of team targets including service levels and quality measures
Maintain accurate records of customer communication and discussions using the appropriate internal system/s
Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
Deliver great clients and consumers service and seek to exceed client / consumer expectations
Qualifications:
Excellent communication skills both verbal and written Mandatory.
A problem solving mind-set.
The ability to multi task
Able to work well as an individual and as part of a team