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Mphasis Limited is an Indian multinational information technology services and consulting company based in Bangalore. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services.
Mphasis Walk-In Interview 2025, Mphasis Careers Opportunities for Graduate Fresher, Entry Level, Mid Level to Experience Professionals in various domain such as technology, Engineering, Finance, Operation, Legal, HR, Customer services and many more
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Mphasis Walk-In Interview on 26th April 2025
Mphasis is looking for talent, and you could be the key to unlocking a world of opportunities for your friends!
Mphasis will welcome referred candidates to participate in walk-in interviews at our EON, Pune office on 26th April 2025. This is a golden chance to engage with our expert recruiters, showcase skills, and potentially secure a job. We encourage you to spread the word and help your friends take a step towards their professional growth.
We encourage you to spread the word and help your friends take a step towards their professional growth.
BPM ID: 427294
Senior Technical Support Engineer (Level 3)
Work Location: Pune
Experience: 1-2 years
Walk-In Interview on 26th April 2025
Timing: 9 Am
Venue:
Mphasis Limited, Ground Floor,
Cluster C, EON Phase 2, Kharadi, Pune
We are looking for a Senior Technical Support executives with Strong communication skills. Proficiency in both English and Hindi.
With Background in PC support and experience in voice-based customer support.
Must have Good computer hardware and OS knowledge & Flexibility to work in rotational shift
Excellent Hindi and English verbal communication skills
Good computer hardware knowledge
Effective Communication Skills/Clarity in communication
Should have logical approach and problem-Solving ability
Ability to comprehend the queries raised by the customers
Display Customer centricity and empathy
Multitasking and quick turnaround
The tasks of these Engineers could include one or more of the following:
Must possess the zeal to demonstrate Customer First culture in every interaction
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to use tools and telephony efficiently
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
Active demonstration of ownership, time management and multitasking of tools
Demonstrate high level of Interpersonal & communication skills & handle objections and customer escalations
Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is crucial
Certifications Needed:
Bachelor’s degree preferably BCA, BSc Computer science with 1 to 2 years relevant technical support experience
A+, N+, MCSA, MCSE Technical certifications would be added advantage