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Business Transformation Consultant – Cognitive Virtual Agents – Portugal
Job Description:
• Responsible for designing and develop Cognitive Automation solutions – Voice and Chat bots – which may include integration with AI engines (voice, biometrics, etc), other automation solutions (RPA), and clients’ internalsystems.
• Knowledge and experience in agile methodologies, comfortable working and getting to know new technology , ability to demonstrate good knowledge of their competency area and/or industry.
• Establishes relationships within Client organizations and deliver timely, high-quality service to the Client.
• Operates as a team member, drawing upon the experience of other professionals within the engagement team and from other functions.
• Challenges the validity of given procedures and processes to enhance and improve or develop complementary adjustments/solutions.
• Good knowledge of automation tools and automation assessment frameworks is a plus.
• Interest in data analysis to support business cases required to the client.
• Innovative, team player and great communication skills.
Qualification:
• Voice and chat bot development experience.
• Knowledge of java programming language.
• Knowledge of data science is a plus.
• Up to 2/3 years of experience.
Languages required: Portuguese, English.