Posted by Overview
- Careers Opportunities for Graduate Entry Level to Experience Professionals
BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 35 countries and serving more than 100 markets.
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For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world’s leading institutions the tools, capabilities, and services to be distinctive investors.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world’s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” – 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
Careers Opportunities for Graduate Entry Level to Experience Professionals
Product Marketing Specialist, Associate, Dreyfus and Mellon – United States
Job Description:
Support new and update existing PowerPoint presentations for internal and external distribution, creating visuals and messaging to bring investment data to life.
Support internal and external marketing materials for one or more assigned specialties.
Support a variety of internal and external activities such as conferences and sponsorships.
Develop knowledge of assigned products and target markets to support influential storytelling.
Build strong relationships and partner with subject matter experts and business development teams to deliver best-in-class marketing materials with focus on supporting strategic growth priorities.
Qualification:
Bachelor’s degree in marketing, business or related field preferred.
1-5 years of experience in marketing, product marketing or project management preferred.
1-3 years of experience in PowerPoint, presentations and fact checking preferred.
1-3 years of experience in investments or financial services preferred.
Unwavering attention to detail and commitment to producing best-in-class work.
Willingness to manage multiple high-priority projects to completion under strict deadlines.
Strong project management and time management skills.
Flexibility to take direction and work as part of a team or individually.
Resourceful, effective problem solver and trouble shooter.
Ability to navigate a high-paced, often changing environment in a complex, highly regulated industry.
Strong knowledge of Microsoft Office including PowerPoint, Excel and Word, and Adobe Acrobat.
Working knowledge of Adobe Creative (e.g., InDesign, Illustrator, Photoshop, After Effects, Acrobat Pro) and WorkFront a plus.
Experience in requests for proposal (RFPs) a plus.
For more details to apply, Click here!
Associate, Client Service Representative – Singapore
Job Description:
Serves as the technical expert for complex transactions and processes daily and provides work direction for the team.
Independently assists clients by responding to complex phone, email and other inquiries regarding company products, services and procedures.
Responds to client questions on BNY product features and provides technical assistance for the most complex issues that have been escalated by junior team members.
Researches and resolves complex operational or client issues.
Assists in identifying trends in client issues and proposing solutions.
Provides status updates on problem resolution and outstanding issues to other teams. Directs inquiries to the appropriate resources at BNY.
Assists with process improvement by contributing ideas to improve team efficiency. Coordinates implementation of resulting process changes for the team.
Qualification:
Degree/diploma qualification or the equivalent combination of education and experience is required.
Bachelors degree preferred.
3-5 years of total work experience preferred.
Experience in financial services preferred
For more details to apply, Click here!
Associate, Technology Service Desk/On-Site Support Analyst I – USA
Job Description:
Provides support to all IT-related activities and initiatives using established procedures, including guidance, assistance, coordination, and follow-up on straightforward IT problems and ensures resolution.
Provides local smart hands capability and maintains management of End user Assets. Provides
IT/Desktop support services including frontline subject matter expertise to employees to ensure that all service levels are achieved, local and organizational changes are supported including the provision of established procedures, including guidance, assistance, coordination, and follow-up on straightforward IT problems and ensures resolution and smart hands activity.
Bachelor’s degree in a related discipline required
2+ years experience in a Tech Help Desk support capacity; related internship experience is a plus.
For more details to apply, Click here!
Associate, Client Service II – India
Job Description:
Ensuring requests are executed or questions resolved, including coordination with required operations
Applying problem solving skills and uses communication skills to deliver high quality service to clients and escalating non-routine or complex issues, as needed
Keeping abreast of key contacts, processes, and business developments in relevant operations groups by attending group meetings and trainings, keeping abreast of communications, and understanding changes to processes
Participating in consistent processes, tools, and platforms to manage calls and cases
Participating in internal activities and initiatives designed to improve the client experience
Qualification:
Bachelor’s Degree preferred
Experience in an operational area and/or client services preferred
For more details to apply, Click here!
Production Support – India
Job Description:
Provides application technical support in complex situations as well as partners with Development teams for coordination of team / project work.
Monitors real time transactional data from Accounting applications through the Information
Delivery architecture for exceptions.
Provides incident management and problem management service for production related incidents.
Lead troubleshooting during production outages and communicates to management throughout the incident lifecycle.
Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.
Qualification:
Bachelor’s degree in computer science engineering or a related discipline, or equivalent work experience required
3 to 15 experience in applications support or production environment
Experience in Tech SLA management and Prod critical issues monitoring, escalation and resolution.
Exposure on SOA / API based S/W development
Preferred knowledge on Oracle systems