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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
Infosys Careers Opportunities for Graduate Entry Level role, Infosys Jobs Openings in 2024, Infosys Jobs Vacancies in 2024, Infosys Recruitment 2024
Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Entry Level Careers Opportunities 2024
Process Associate
Job Description:
In this role you will be responsible for transition coordination, process training and certifications for the team, talent management related activities, Service Level Agreement compliance and Process compliance.
You will also be involved in day to day customer interactions, knowledge management and process reengineering activities.
Job Responsibilities:
Assesses incoming agreements to ensure compliance
Assesses incoming Purchase requisitions
Interacts with suppliers and client stakeholders to ensure use of appropriate contract template;
Routes contract for electronic signature
Prepares and issues agreement termination letters
Identifies and implements best practices and process improvement opportunities
Resolves user issues
Ensures SLAs are met
Manages quality-related & timely completion of tasks
Identifies contract renegotiation opportunities
Location for this position is Tempe, AZ.
Qualifications:
Basic
High School Diploma or GED Equivalent
At least 1 year of related work experience
Preferred
Experience in contract management
Experience in Procurement
Ability to understand supplier contracts, including the structure and contractual clauses
Professional written and verbal communication skills
Analytical skills
For more details to apply, Click here!
IT Technical Support Engineer
Job description
Infosys BPM is seeking a skilled, dedicated and proactive Systems Engineer with strong interpersonal and technical skills to operate in an enterprise.
The candidate will be part of the regional IT technical support team.
Provide service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.
Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.
Provide analysis of issues and inputs for problem management.
Leverages best effort method for issue resolution through cross functional coordination and support the team lead in training, reviews, and escalation handling.
Responsibilities:
Installing, troubleshooting, maintaining, and upgrading software and hardware
Seek innovative solutions to problems and make recommendations from implementations. Identify, recommend, and participate in process improvement initiatives.
Maintain hardware and software inventory.
Maintain system security via software installed within endpoints.
Maintaining a broad knowledge of current and emerging systems technologies.
Performs other duties as assigned.
Analyzing system upgrades and making recommendations.
Troubleshooting problems as they arise and considering contingency plans.
Troubleshooting all IT hardware issues
Qualifications:
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 3 years of experience related to the job description
Preferred Qualifications
Experience in Windows operating system: Windows11 Enterprise
Experience analyzing symptoms for accurate isolation of user and network problems
Computer/networking systems planning skills.
Ability to install and maintain personal computers, and networks.
Knowledge of current technological developments in area of expertise.
For more details to apply, Click here!
Process Associate
Job Description:
You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance.
A Process Associate must accept and deal with customer communication for agreed languages.
Job Responsibilities:
Review and validate documents, processing bills, analysis of data.
Respond to complaints/queries on mail and interact with vendors for order management
Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
Deliver on the new process/approach to meet client and internal goals
Adhere to Service Level Agreement compliance and Process compliance standards
Serve as backup support to others on the on the team
Suggest more efficient ways for processing of work; learn new areas for possible future ownership
Qualifications:
High School diploma or GED equivalent
6 months of experience in the job description
Preferred:
1 year of previous experience in a similar data entry or administrative role
Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
Analytical and problem-solving skills
Ability to work effectively as part of a team
Ability to provide a strong focus on customer satisfaction
Administration & organizational skills
Written and oral communication skills
Willingness to learn new processes and tasks
Flexible schedule (overtime eligible)
For more details to apply, Click here!
Process Specialist
Job Description:
Working with suppliers/customers on managing end to end supply chain
Document process documentation and standard methodologies
Identify and communicate continuous improvement opportunities
Ensure SLA adherence and queue management expectations are met
Work with team to resolve root causes of issues and other operations challenges
Nurture and maintain positive relationships with all stakeholders
Qualifications:
High School diploma or GED equivalent
Minimum two years of experience related to the job description
Preferred Requirements:
Should have experience in supply chain management
Experience of buying, supply chain planning, pricing, quoting etc.
Should have strong excel knowledge and working knowledge of MS office
Problem solving skills
Flexible to put additional hours in during month end/quarter end which includes weekend support
SLA adherence and queue management skills are required
For more details to apply, Click here!
Process Associate / Senior Process Associate – Human Resource
Location: Fully Remote
Job Responsibilities:
Provide support for HR functions such as employee database management, query management, and policy advisory support.
Execute low-complexity transactions such as document verification, data analysis, complaint/query responses via email, and vendor interaction for order management to meet SLAs.
Handle individual cases requiring re-work to ensure customer satisfaction.
Verify information, closing customer queries/issues per defined SOPs/parameters.
Contact candidates regarding offers, interviews, or assignment details, ensuring clear and timely communication.
Initiate and monitor the process of background and drug test screenings, ensuring compliance with company and legal requirements.
Assist candidates through various stages of the hiring cycle, ensuring a smooth and efficient process.
Maintain and update candidate databases and applicant tracking systems (ATS) to ensure accurate and current information.
Share experiences to facilitate the capture of tacit knowledge within the team.
Stay updated on industry trends and best practices in recruitment to continuously improve our processes.
Performs other related duties as assigned.
Qualifications
High School Diploma or GED equivalent
At least 1 year of relevant work experience
Preferred
Strong organizational skills with attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with applicant tracking systems (ATS) and Vendor Management Systems (VMS).
For more details to apply, Click here!
Infrastructure Security Analyst
Infosys is seeking for an Infrastructure Security Analyst. This position you will be responsible for deployment and operational management of Palo Alto Firewall, Barracuda WAF, EDR & AV (TrendMicro, Symantec, Carbon Black, CrowdStrike. McAfee), ATP, Sandbox infrastructure (Checkpoint, Cisco, Palo Alto, McAfee, Symantec etc…) and corporate platforms
Qualifications:
• The project location are Indianapolis, IN or Raleigh, NC or Richardson, TX or Hartford, CT . or willing to relocate. This position may require travel in the US
• Bachelor’s degree or foreign equivalent required from an accredited institution.
Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of experience in Information Technology.
• At least 2 years of experience on Infrastructure Security.
• Hands on experience with Infra Security services like Palo Alto Firewalls, Barracuda WAF, EDR & AV (Palo Alto Cortex, TrendMicro, Symantec, Carbon Black, CrowdStrike. McAfee), ATP, Sandbox (Checkpoint, Cisco, Palo Alto, McAfee, Symantec )
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.”
Should be able to communicate by telephone, email or face to face.