Posted by Tata Steel Ltd is among the top global steel companies with an annual crude steel capacity of 34 million tonnes per annum. It is one of the world’s most geographically diversified steel producers, with operations and commercial presence across the world.
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The group recorded a consolidated turnover of US $32,836 million in the financial year ending March 31, 2022. A Great Place to Work-CertifiedTM organisation, Tata Steel Ltd., together with its subsidiaries, associates, and joint ventures, is spread across five continents with an employee base of over 65,000
Exciting Entry Level Opportunity at Tata Steel Ltd
Research Associate: Material welding & Joing Res Group – India
Job Description
Knowledge of welding processes and procedures.
Basic understanding of metallography techniques and mechanical testing procedures.
Understanding of microstructural phases, and fracture surfaces to interpret weld joint microstructures and failure causes.
Team work and sincerity in proactively completing the task assigned and eagerness to learn.
Decent command over English language in terms of understanding literature and preparing reports on the studied literature and conducted experiments
Qualification:
B.Tech/B.E /M.tech in Mechanical / Manufacturing / Metallurgy Engineering
Experience :0 to 3 years’ experience will be prefer.
Work as a team member
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Customer Services Representative – UK, Europe
We are looking for someone to own all day to day customer interaction across an extensive portfolio of existing and potential customers. This role will have a significant impact on customer relationships, satisfaction, cost to serve and overall site profitability. As such knowledge of the relevant sector, customers and product are essential for this role.
Job Description:
The principal purpose of this role is to achieve consistently high levels of recognised customer satisfaction by acting as the key interface between our Customers; Commercial team; and Planning & Transport teams, in respect of all daily servicing requirements. The incumbent will also promote NEXUS to all customers and encourage it’s usage for orders and adopt Nexus order-raising processes (direct and buy-on-behalf-of) for all onboarded Customers.
To be the main recipient for all Customer orders, and raise these in Stratix within the agreed timescales
Manage an effective working relationship with the Customer, providing them with the agreed service level; order support; issue resolution; and provision of required documentation
Drive a strong relationship with the Commercial contact and Lead CSR to ensure they are kept informed of key account activity, inclusive of open orders; complaints, DOTIF outputs; finished stock levels; and upcoming call-off constraints
Conduct Customer satisfaction calls in line with the business-defined cadence, and ensure feedback is shared with the relevant Commercial contact, Lead CSR and business functions.
Manage an effective working relationship with the Commercial contact, providing them with the required details of the production and delivery plan; DOTIF outputs; and any requested documentation for the Customer.
Using the relevant Commercial contact’s Demand Planner Sales forecast, ensure we achieve delivery adherence in line with the agreed plan, keeping the Lead CSR informed of deviations from plan.
The role will require high levels of proactive contact, including updating customers on order status and being a day-to-day contact as a face of the Tata brand.
We’d also love to speak to individuals who:
Have a passion for providing world class customer service and ability to manage change
Demonstratable ability to establish and build effective relationships
Have a strong understanding of business processes
Possess excellent interpersonal skills, the ability to influence others working as part of a wider team including senior stakeholders
Think analytically, with a problem solving, logical approach to tasks