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Emerson Internship (Help Desk Analyst)

Emerson Electric Co. is an American multinational corporation headquartered in Ferguson, Missouri. The Fortune 500 company manufactures products and provides engineering services for industrial, commercial, and consumer markets. Emerson has approximately 86,700 employees and 170 manufacturing locations

If you are a professional looking for an opportunity to grow, Emerson has an appealing role for you!

Internship Customer Service

Job Description:

Identify the ordered products, check the prices in the system and in the customer database, and register the orders in ERP
Check the delivery terms offered by the factory, acquire a shorter delivery term if the one initially is too long; confirm the delivery term for each order
Follow-up of customer orders from order entry until delivery and invoicing of the goods including organization of transports worldwide.
Prioritize and implement scanning of all orders and relevant documentation;
Work in collaboration with the production units and marketing, quality, application engineering, and logistics departments;
Allocate to relevant Sales Offices all requests coming on the Company’s eCommerce internet site;
Various administration tasks related to customer files.

Qualification:

Experience in international sales or Customer Service, logistics, and/or transportation department would be a plus;
Proficient in English.
Good mastering of Ms. Office tools (Outlook, Word, Excel, PowerPoint).

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