Posted by Overview
- Atos Hiring Graduate Entry Level 2025
- Customer Support Service with French and English – Europe
- Health Information Management Processor – US
- Patient Account Representative – US
- SAP Center of Excellence Türkiye – Remote Working
- Customer Support Service with English and Finnish – Europe
- Customer Intelligence Team Member – UK, Europe
- IT Support Specialist with German
- 1st Line Support Analyst
- 1st Line Service Desk Support – Europe
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.
Atos Internship 2025, Atos Careers Opportunities for Graduate Freshers, Entry Level, Mid Level, Experience Professionals in various domain such technology, Engineering, finance, customer services, Cyber, AI and many more domain – career for freshers
Eagle Creek, an Atos company, is a global IT services company that unites people, business, and technology together for digital empowerment. Every day, our exceptional consultants develop innovative solutions that help our customers reach meaningful experiences.
Atos Hiring Graduate Entry Level 2025
Customer Support Service with French and English – Europe
Job Responsibilities:
Interact with customers via telephone, e-mail, and web, providing technical support and problem-solving expertise.
Identify, evaluate, and prioritize customer issues and complaints.
Analyze customer problems and develop effective resolution plans.
Contribute to the helpdesk knowledge base by identifying resolution gaps and authoring submissions.
Evaluate new services, processes, and technologies introduced at the helpdesk.
Participate in training programs to support new technologies, procedures, and customer service enhancements.
Collaborate with departmental staff to promote and maintain strong customer service values.
Escalate unresolved issues to support leads or designated service groups.
Job Requirements:
Languages: Proficiency in French and English (mandatory).
Skills: Basic PC skills, excellent communication abilities.
Availability: Willingness to work in shifts (7×24, 40 hours per week).
Experience: No specific experience required; initial training will be provided.
Attributes: Service-oriented, proactive cooperation, results-focused, initiative, and customer-oriented.
Location: Santa Cruz de Tenerife
For more details to apply, Click here!
Health Information Management Processor – US
We’re looking for a Health Information Management Processor to Collect, track and reconcile patient medical record information obtained from nursing units/depts once patient is discharged.
Job Description:
Utilizing facility guidelines preps/assembles and scans/files records for document storage and/or imaging. Facilitates data integrity of all medical record documents necessary to complete upload to document imaging system by performing quantity and quality checks on scanned and indexed medical record information as part of Quality Control (QC)and validation process.
• Work in the EMR system by way of reports and/or work queues to support record completion, coding, release of information and overall management and maintenance of the legal health record.
• Serve as an information resource by responding to requests for general and medical record information received via phone, e-mail, fax, or in person. Retrieves records for patient care, studies, committees, and other requests and works with other departments (i.e., Registration, Patient Accounts) as needed to problem-solve accounts.
• Review and identifies duplicate medical record numbers ensuring each patient and number is unique and correct to safeguard the integrity of the Master Patient Index thereby providing an accurate database for all applicable systems.
• Other duties as required by shift assignment.
Requirements:
• High School diploma or equivalent
• Ability to learn medical terminology
• Possess the analytical skills necessary to review and assess documentation deficiencies in medical record information.
• Ability to maintain production and quality standards as set forth by HIM Department policy and/or standard operation procedures.
• Ability to read and speak fluent English and understand filing systems in a medical record environment.
• Interpersonal skills to interact with coworkers, other hospital department personnel and the public.
Preferred Qualifications:
• Health Information Management Associates Degree preferred
• Fully competent professional that can apply a broad knowledge of concepts necessary for the position.
• Ability to focus on details, accurately perform job duties, and meet quality/production expectations.
For more details to apply, Click here!
Patient Account Representative – US
We’re looking for a Patient Account Representative to provide timely and accurate account resolution on business assigned to us by our clients. A Patient Account Rep reviews and resolves issues in order to collect payment from third-party on patient accounts which in turn will positively impact the client’s AR. Role holders experience and specific knowledge of hospital AR will help resolve accounts in an efficient manner.
Job Description:
• Communicate with appropriate party (insurance company, attorney, place of employment, insured, etc.) via payor portals, calls, faxing, etc. for prompt account resolution.
• Accurately document accounts with correct information received and take appropriate system action.
• Audit assigned work to assure accounts are addressed timely.
• Identify trends found during follow up process.
• Inform Team Supervisor of any payor or other issues effecting collections.
JOB REQUIREMENTS:
• High school diploma or equivalent.
• Minimum 1 year experience working in EPIC, preferably on PB side
• Proficient in Microsoft Office, including Excel and Word
• Ability to communicate professionally in writing.
• Professional phone etiquette a must.
• Must have strong time management and organization skills.
• At least two to four years of experience with hospital and provider/professional billing, AR collections and follow-up.
• Ability and ease in navigating payor portals, such as Availity, UHC, etc.
• Working knowledge of third-party payers and contracts, billing requirements, medical terminology, and system applications.
For more details to apply, Click here!
SAP Center of Excellence Türkiye – Remote Working
Job Responsibilities:
be actively part of global SAP Applications Management (AMS) projects
Solving incident and change requests in the ticketing tool of our clients
Providing application support under the SAP platform, troubleshoot and resolve issues & requests within targeted SLA
Act as point of contact to analyze and fix application and system issues, ensuring SAP services are available and reliable to meet business expectation
Manages incidents, service request, problem and change requests reported by user and follow-up promptly for closure.
Working closely with different teams to ensure issues and requests are addressed time
Professional Experience
Min 3 years of consultancy experience
AMS experience is nice to have
Professionals looking for a Support environment
Knowledge in using support tools like JIRA, Service Now etc.
Work Permit in Türkiye
Excellent level in English
SAP certification will be an advantage
For more details to apply, Click here!
Customer Support Service with English and Finnish – Europe
Join our dynamic team and be a part of a company that values exceptional customer service and innovative solutions. We are dedicated to providing top-notch support to our clients and are looking for a passionate and skilled individual to join us as a Customer Support Service with Finnish and English .
Job Responsibilities:
Interact with customers via telephone, e-mail, and web, providing technical support and problem-solving expertise.
Identify, evaluate, and prioritize customer issues and complaints.
Analyze customer problems and develop effective resolution plans.
Contribute to the helpdesk knowledge base by identifying resolution gaps and authoring submissions.
Evaluate new services, processes, and technologies introduced at the helpdesk.
Participate in training programs to support new technologies, procedures, and customer service enhancements.
Collaborate with departmental staff to promote and maintain strong customer service values.
Escalate unresolved issues to support leads or designated service groups.
Job Requirements:
Languages: Proficiency in Finnish and English (mandatory).
Skills: Basic PC skills, excellent communication abilities.
Availability: Willingness to work in shifts (7×24, 40 hours per week).
Experience: No specific experience required; initial training will be provided.
Attributes: Service-oriented, proactive cooperation, results-focused, initiative, and customer-oriented.
Location: Santa Cruz de Tenerife
For more details to apply, Click here!
Customer Intelligence Team Member – UK, Europe
This role is part of the Customer Service Directorate on the NS&I account, which works collaboratively with operational, project and support teams across the business to drive a continuous improvement ethos and directly influence the customer and colleague experience.
A Team Member within the Customer Intelligence Team is someone that has a positive approach and a can-do attitude. You’ll need to be open to change and not be afraid to take on challenges.
To be successful in this role, you’ll need a rich combination of experience, proven skills and personal attributes. See below to find out if you’re the person we’re looking for.
Personal Development: Continuously reviewing and improving personal skills, seeking challenging opportunities to stimulate personal development and growth.
Basic understanding of AML/CTF and or willing to learn (ICA AML/FC Certificate)
Comprehensive understanding of business processes
Ability to work under pressure with high attention to detail
Basic numeracy and literacy, and PC literacy
Receptive to change
For more details to apply, Click here!
IT Support Specialist with German
Job Description:
Offer technical support to German-speaking clientele through telephonic communication and electronic correspondence.
Diagnose technical problems and deliver effective resolutions to end-users.
Elevate intricate technical matters to higher-level IT personnel to guarantee expedient resolution.
Record, monitor, and systematically arrange calls and service tickets to adhere to established service level agreements.
Ensure exceptional levels of customer contentment by rendering swift and competent service.
Requirements:
German – B2 minimum
English – B2 minimum
Availability for night shifts
Attention to detail and multitasking ability
Excellent communication skills, both written and verbal
Eagerness to learn and grow in a fast-paced environment
For more details to apply, Click here!
1st Line Support Analyst
We are looking for a proactive professional, with the ability to work in a team, to join our Service Desk area. The ideal person will have a solid background in information technology and problem-solving skills, ensuring excellent customer service.
Main Functions:
Answer queries and provide technical support to users by telephone.
Supervise the company’s ICT systems, software and procedures.
Resolve or escalate technical incidents and alerts.
Manage requests, both Hardware and Software.
Basic systems administration tasks.
Job Requirements:
Education : Intermediate Vocational Training in Computer Science or Information Technology.
Experience : between 1 and 3 years of experience in Level I and II Service Desk areas.
Skills :
Excellent communication skills.
Ability to understand technological platforms.
Experience in handling documentation and manuals.
Languages : native Spanish and English B2/C1.
For more details to apply, Click here!
1st Line Service Desk Support – Europe
The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and routed accurately. The 1LS Agent will also be expect to provide Incident Resolution to support the First Time Fix Service Level Agreement as per documented Knowledge Articles.
The environment in which this role operates is fast paced and continually challenging.
Job Requirements:
Experience in a Customer facing role and in IT
IT Certification is a plus
Windows Operating Systems (Windows 10),
Microsoft Office suite of applications (i.e. Word, Excel, PowerPoint, Outlook, Access)
Understanding of Service Level Agreements
Proficient English Language skills
Problem solving skills: able to identify the exact details of a problem through a rational process and able to take steps to ensure a successful resolution.
Attention to detail, able to document the details of issues clearly in a concise understandable manner
You will be required to undergo and successfully gain a Disclosure Scotland and SC security clearance check in order to undertake this position.