Posted by The Bank of New York BNY Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. BNY Mellon was formed from the merger of The Bank of New York and the Mellon Financial Corporation.
Help Desk/Onsite Support Analyst
Job Description
Provides support to all IT-related activities and initiatives using established procedures, including guidance, assistance, coordination and follow-up on straightforward IT problems and ensures resolution. Provides guidance, assistance, coordination and follow-up on simple problems and ensures resolution using standard procedures.
Provides support to a specific group of customers on applications, infrastructure and technology related activities for small, straightforward projects.
Works with application developers and operations to support production applications and customer-specific operations.
Contributes to the achievement of team objectives Bachelor’s degree in a related discipline or equivalent work experience required. 0-1 years of experience required, related internship experience is a plus.
Qualifications: Graduate or equivalent