The Infrastructure Services business unit reflects the Collaborative Business Experience, combining Capgeminis consulting, infrastructure build and run capabilities, as well as the provision of cloud based services in an integrated global sales and delivery model.
IT Service Reporting Analyst
Looking for an analytical fresh college graduate who is interested in learning IT Service Reporting or 1-3 years IT reporting including strong excel and analytical expertise
RESPONSIBILITIES:
Understands and is able to interpret reporting requirements in the context of the available technical solutions;
Understands complex business requirements and is able to articulate an appropriate technical solution;
Contributes towards the production high-level and detailed design documents;
Provides the lead development role in the creation of all new reporting capability;
Leads all necessary solution configuration required as a result of new account or service transition;
Provides L2 and L3 support for reporting solutions
College recruit preferred. BS in Computer Science, Business Administration or Finance preferred.
Capable of evaluating multiple options and recommending a suitable solution based the requirements in question;
Extensive experience in development and design of an enterprise reporting, primarily Digital Fuel;
Strong understanding of solution components and their capabilities (infrastructure, networks, databases, web technologies);
ITIL v3 certified preferred or can obtain.
Excellent communication skills (verbal and written);
Able to work independently and demonstrate initiative through pro-active behavior.