Posted by Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
1st line support Analyst, IT Service Desk, Cardiff – Future Opportunities
Job Description:
Deloitte’s Cardiff office plays a vital role in the firm’s success, delivering key administration and support services for the business. It will soon become one of the firm’s global customer contact centres.
As the first line of support for our 17,000 UK employees, you’ll have to be on the ball. Delivering first-time fixes across a variety of applications and technologies requires aptitude. It’s a busy team that demands a ‘can-do’ attitude to problem solving. The ability to take ownership and manage a problem to its successful resolution will be key. You’ll need to use your initiative and be flexible in your approach in order to professionally and efficiently deliver the results your colleagues need.
Your professional experience
IT experience isn’t mandatory, we provide you the technical training needed for you to succeed in the role. All you need is the language skills and a can do attitude.
We will support you in developing both your soft skills as well as technical skills. Coming with previous customer service experience will put you at an advantage however it is not compulsory.
We are a Global brand, with years of experience in developing our people and maximizing their full potential, providing you the opportunity to either start, or enhance your career working within the world’s number one Professional Services Firm