DHL International GmbH is a German international courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company delivers over 1.5 billion parcels per year.
Data Administration Agent (DAA) – Operations
Job Description:
Prepare shipment records (or files) for customs clearance entry by ensuring that the information available in the shipment record reflects the available data to DHL (in DHL systems, including CIA images, and Customer Database Records).
Assist with general administrative duties related to customs clearance such as the printing, collation, distribution and filing of customs clearance-related documentation.
Assist in administrative duties within the clearance department such as the printing, collation and distribution of the required customs documentation needed for lodgment of a customs entry.
Assist in the collation of the necessary documents for BTO shipments to facilitate smooth handover of the documents to the appointed broker
Validate and if needed, correct the data elements in the shipment records to ensure that the data elements in the records are in accordance to the approved format and structure acceptable to the regulatory agencies and systems.
Verify and if needed, correct the shipment details in the shipment record to ensure that the information in the shipment records are in accordance to the information available in commercial documents provided by the customer and/or customer instructions available in DHL’s Customer Database Records
Act as a mentor for the trainees/ Government Apprentices/ Probationers and train them.
Impart First Aid training to the employees.
Conduct refresher course for the employees.
Imparting on-the-job training to new comers, trainees/ apprentices, evaluating their progress during the training period and recommending – for probation or termination – based on performance.
Recommending leave for the trainees/ apprentices/ probationers.
Performance appraisal/ recommending salary increase of the trainees/ probationers.
Software skills (Word, Excel, PowerPoint, etc.)
Communication skills (English), spoken and written