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DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL. Deutsche Post DHL is the world’s largest logistics company, particularly in sea and air mail
Graduate Trainee Application Support
Job Description:
Ensure all applications are fully operational and well above acquired Service Level commitments
Manage and resolve all tickets within the agreed target resolution times (TRT) and also ensure that all incidents dealt with are according to incident management best practices
Work on 3 rotation shift (morning, noon and midnight) to keep the business running
Deal with people both on a business and IT level and act as the technical point of contact to resolve their application and systems issues that disrupt the service they depend upon
Unix / Linux command
Shell Scripting
Oracle SQL
Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fields
Above 3.0 CGPA / Second Class upper (Hons)
Less than 1-yearworking experience
Basic knowledge of Unix /Linux based systems but has to show interest in this area of expertise
Basic Database skills + SQL (Informix, Oracle)
Basic programming skills in any programming language
Basic Microsoft Windows OS operation
Highly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skills
All rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globally
Able to quickly absorb professional knowledge, good in problem-solving, contribution and leadership
Eagerness to take responsibility over complex processes and ability to multitask
Excellent verbal and written English (Further languages are a plus : Mandarin & German)
Experience in self-initiated projects
Basic knowledge of shell scripting
Great team of IT professionals with global working exposure
Meal Card and Flexible Benefits – customized according to individual needs
On-going professional and technical training and certifications
A multicultural environment in modern offices
Choose any day for your vacation from earned public holiday (Saturday and ad hoc)
Smart casual everyday
Global internal job opportunities available within DPDHL
Unlimited Outpatient Medical
Home office possibilities
To Apply,Click here!