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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
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A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 259,179 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Entry Level Careers Opportunities at Wipro
AB initio Developer – Mexico, USA
Analytics Junior Developer
Location: Hybrid in Mexico City ( 3 days per week in office)
Job Description:
Great opportunity to be trained in ETL tool AbInitio, to work in the Analytics area of a Global Bank.
Qualification:
Bachelor in Computer Systems, Informatics, or similar, 100% credits finished.
You have 1 year of experience working with any ETL tool and/or as Data Scientist, or Engineer.
SQL
Unix minimum command level Knowledge
Developer As a developer, you are responsible for the development, support, maintenance and implementation of a complex project module. You should have good experience in applying standard software development principles. Must be able to work as an independent member of the team, able to use judgment to plan and execute tasks. Must be able to respond to technical queries/requests from team members and customers.
Advanced English
Wipro offers: Benefits above law, full payroll, constant training, and growth opportunity.
For more details to apply, Click here!
MIS Executive – Philippines
Job Description:
Extracting data from internal and external data source
Working on daily monthly reports
Publishing the report to internal management team and also external client
Maintaining of historical data as defined in the process
1. Proactively interact with multiple internal/external stakeholders on a daily, weekly and monthly basis for requirements and support required.
2. Analyze data and reports from various sources and provide actionable insights and suggestions.
3. Responsible to generate, maintain, consolidate and track various reports and send it to customer on a daily basis
4. Downloading data from client portal & sharing in a specific requested format
5. Work as per the client requirement & adapt the changes based on instructions
6. Maintaining TAT/SLA of sharing Reports to the Client at all times.
7. Prepare Adhoc reports based on the requirements from the stakeholders.
8. Identify the opportunities of automating on the reports, snapshots and dashboards using advanced formulae, Macros and other techniques .
9. Consolidate, sort, organize and summarize data using basic mathematical operations
10. Evaluate current processes and procedures and identify issues along with the solution
11 Interpret data and metrics using charts, tables and other graphics in Microsoft Excel (primarily) and Power Point
Qualification:
Good working knowledge of computer i.e., MS-Office
Excellent verbal & written communication & presentation skills.
Good Interpersonal & people management skills with good problem solving approach.
Expert knowledge of service procedures
Good analytical skills for MIS, number crunching & reporting to internal & external customers.
College Graduate/2 years college undergraduate of any field
1 – 2 years experience in a reporting role
Completed at least 2 years in college
Experience in similar role may be required in specific programs with varying years of experience
Advance knowledge & usage of MS Excel/Advanced Excel, PowerBI/VBA/Programming and Macros (working with large data sets)
Experience of using Genesys tool
Good Communication skills
Flexible for 24×7 shift timings
Open for Split week offs if required
Strong Analytical and Problem solving skills.
Proven experience analyzing, interpreting and summarizing complex data as it relates to call center technologies
For more details to apply, Click here!
Associate – Philippines
Job Description:
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Support process by managing transactions as per required quality standards
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Handle mileage plus reservations and queries
Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor
Ensure accurate documentation of customer profiles/reservations
Handle customer complaints and provide first time resolution
Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
Keep all company information which includes customer information confidential and secured
Qualification:
Graduate of a 4 year course (fresh graduates with or without call center experience)
SHS Grad with 6 months BPO
College Undergraduate (must complete 2 years in college in 1 course and no back subjects) WIth 6 months BPO experience
Customer Service( Reservation)
Behavioral Competencies
Collaborative working
Problem solving and decision making
Attention to Detail
Execution Excellence
Client (Internal) Centricity
Effective Communication
For more details to apply, Click here!
Banking Operations – India
Job Description:
Check and authorize financial & non-financial transactions based on threshold assigned to profile.
Ensure all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service, to both external and internal customers, and adhering to all appropriate process and procedures.
Ensure that control mechanisms are followed, daily reports are verified and all periodical returns are prepared, verified and dispatched within scheduled time.
Ensure periodic control checks are done as per “Key Control Check-list” and any discrepancy found to be highlighted.
Ensure ‘Nil’ operational losses due to errors or lapse in laid down controls.
Promptly escalate any irregularities / incident that may lead to risk or financial loss.
Ensure compliance with policy, procedures, standards and reporting requirements, plus any relevant regulatory and statutory requirements
Ensure staff reporting meets service standards as per Service Level Agreements or cut-off times mentioned in operating procedures.
Assist in updating department policies and/or procedures.
Job Responsibilities:
Identify and recommend improvements to procedures and processes to improve process and service levels
Be proactive in a wide range of customer enquiries and issues, resolving these or escalating as appropriate.
Ensure that individuals under supervision have appropriate levels of competency and skills in order to effectively carry out their roles.
Participate in training newer or more junior team member on technical and product knowledge.
Maintain awareness of the department’s Business Continuity Plan and undertake appropriate training to ensure correct action is taken in the event of an incident or disruption
Perform any other duties or tasks as required or instructed by the line manager to support the smooth operation of the department.
Qualifications:
Graduate
Working knowledge on computer with average typing speed, Knowledge in Ms Excel, Basic awareness of banking products, Good communication & Ability to work under pressure