Wipro is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
Job Opportunities at Wipro, Wipro Careers for Graduate Entry Level Fresher role, Wipro Jobs Vacancies in 2023, Wipro Jobs Openings in 2023, Wipro Recruitment 2023
Wipro, Multinational Corporation that provides information technology, consulting and business process services is seeking a new enthusiastic candidate who would join our team on a Quality Assurance Analyst role.
Entry Level Careers Opportunities at Wipro Tech
Quality Assurance Analyst with German – Europe
Carry out the detailed assessment of contacts/conversation that are resolved.
Assess if the business and compliance requirements are followed as per the SOP/guidelines.
Identify the gap and share/update constructive feedback.
Execution on daily deliverables and detailed instructions provided on new assignments.
Decisions made are to keep in mind, not to impact on the team / self-efficiency.
Individual contributor as a part of a team, with a focused scope of work.
Provide clear and crisp understanding of errors made.
Freshers or 6 months experience in any Quality Review process.
Advanced level of English and German.
Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage)
Attention to details and a results driven approach is a must.
Ability to work well under pressure.
Client oriented, flexible, patient.
Excellent written communication skills.
Good organizational skills.
For experienced candidates:
Excellent verbal & written communication & presentation skills.
Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate.
Good Interpersonal & people management skills with good problem solving approach.
Good analytical skills for MIS, number crunching & reporting to internal & external customers
Ability to exercise managerial judgment and perform as a mentor.
Ability to multi task multiple activities by effective delegation and monitoring.
Demonstrated Customer Service Skills.
System Engineer / Design Engineer – Saudi Arabia
We are looking for candidates from Mechanical Engineering or Plant Engineering Background or Civil Engineering Background.
We are only looking for Saudi National candidates.
We are looking for multiple Female fresher graduates to join our Design Engineering team.
Bachelor’s Degree or equivalent experience in Mechanical Engineering or Plant Engineering
As built work activities
Strong organizational and communication skills
Associate – Kolkata, India
Experience: Fresher/Exp. (specially from Customer Service Executive standpoint)
Notice period: Immediate joiners.
0-6 years of Contact Center experience
Good communication skills
Quick learner, patient, customer centric and pay attention to details
Excellent data entry, typing skills and understanding of call center environment
Basic knowledge of MS Office Tools: Word, Excel & Outlook
Ability to de-escalate calls and handle high profile escalations
Attend and respond to incoming calls and emails accurately and in a consistent, professional, customer-focused manner
Log incidents accurately and document all call information according to standard operating procedures
Implement knowledge acquired during training to research, identify, escalate and resolve consumer queries and complaints
Ensure adherence to rules to resolve query and ensure standard operating procedure is followed
Keep all company information which includes customer information confidential and secured
Ensure compliance to all company policies and procedures.
Loyalty Management Service