Posted by Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
Corporate Sales Co-ordinator – England | Hybrid
Job Description:
As a Barclays Corporate Sales Co-ordinator, you will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience for Corporate Sales colleagues. This is an exciting opportunity to work alongside multiple areas of the business including, but not limited to, Sales, Operations and Retail technology, Credit Risk office. For this role, you will also deliver and implement special projects and support the delivery of optimizing the way Corporate Sales Managers use their time to maximize income delivery.
Job Responsibilities
• Completing new customer application paperwork and collecting all relevant KYC documents
• Submitting new applications and progress with Application Process team until MID’s are raised
• Updating Salesforce daily with new MID’s and ensuring customer contact details are correct
• Preparing information for customer meetings as appropriate
• Providing support with some mid-size to strategic sized implementations (15 Merchant ID+) that do not meet the criteria for full management from the Implementation team (30 Merchant ID’s+)
• Supporting the Corporate Sales Managers and owning work with Credit Risk teams, the Tender Management Team and the Pricing Team
• Contributing towards customer service and satisfaction based on CSAT and Barclay’s Group internal satisfaction surveys
• Working with the Team Leaders on projects related to process improvement, campaign planning and execution
Qualification:
• Working knowledge of the card Issuing schemes
• In-depth knowledge of the card Issuing industry and competitor solutions
• Up-to-date knowledge of industry related technical development.
• Proven knowledge of the Business to Business sector
• General knowledge of Corporate Banking
• Exceptional social skills demonstrated by good oral and written communication and a team player who is friendly and confident when dealing with customers and Colleagues
• Ability on regular occasions, challenging deadlines will require a flexible approach to working