Posted by Overview
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Genpact Walk-In Interview in 2024 for Graduate Fresher, Entry Level, Mid Level and Experience professionals in various domain such as engineering, Customers services, Operation and many more domains
Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact Walk-In Interview on 11th May 2024
PUNE WALK-IN FOR CUSTOMER SERVICE ON 11th MAY_WORK LOCATION HYDERABAD
Genpact Mega WALK-IN Drive for Customer Service: Voice/Non voice Roles (Hindi & English) on 11th May 2024
We are looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.
Note: Work location would be Hyderabad (Telangana). Please visit the venue along with necessary documents only if you are willing to relocate.
Walk-In Interview on 11th May 2024
Time: 11 AM – 3 PM
Venue:
Genpact India pvt ltd,5th floor,
wing 3, cluster B, EON free zone, plot no -1,
S.no 77, MIDC, Kharadi knowledge park, Pune 411014
Work Location: Hyderabad
Job Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications:
Graduate (Any Discipline)
Freshers are eligible (fluency in Hindi and English is mandatory)
Preferred:
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
3 copies of updates resume
3 Passport size photographs
Original Aadhar card
2 copies of Aadhar card