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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
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Process Trainee / Process Specialists – Data Entry/Management
Location: Chennai, India
Qualification: Any full-time graduate (BCom/MCom, BBA)
Passing Year – 2021, 2022
Experience: Freshers
Job Description:
This role requires ability to perform Qualitative and Quantitative Research and good Analytical skills to interpret and make sense of data/ information in hand.
Understand client query and their requirements.
Perform Root Cause Analysis and Process Improvements
Job Responsibilities
Responsible for handling customer request meeting all the SLAs (TAT, productivity, and Quality).
Active participation in team building activities.
Adaptability in learning newer technologies and changing business needs. Collaborates with the teams to bring in process improvements or ideas.
Good analytical and communication skills.
Basic knowledge in MS office.