Posted by Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.
Tech Support Associate – USA
Job Description:
As a Tech Support Associate, you will provide support to consulting and technical teams by contributing to various stages of the software development life cycle. You will assist the team by providing production and maintenance support, conducting root-cause analysis of issues, ensuring high quality and on-time customer service. You will play a critical role by contributing to the knowledge management process while interfacing with internal teams and driving higher efficiency.
Qualifications:
High school diploma with a minimum of 2 years of work experience
Exposure to computer skills
Attention to detail and problem solving ability
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Positions are across multiple locations within USA including Indianapolis IN, Raleigh NC, Hartford CT, Richardson TX, Scottsdale AZ. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel and/ or relocation.
Preferred Qualifications:
Google IT Support Certificate
Experience with programming language, network, infra skills
Experience with Microsoft Office tools, creating / maintaining excel spreadsheets
Ability to analyze data and communicate ideas clearly