Infosys Off Campus Jobs Opportunity for Graduates | MBA | 0 - 7 yrs

Infosys Hiring Tech Support Associate

Infosys is hiring candidates ranging from graduate freshers to experienced professionals across a wide range of domains. These opportunities span areas such as technology, engineering, digital services, finance, supply chain, logistics, management, operations, customer service, human resources, legal, cybersecurity, artificial intelligence, robotics, and more.

Infosys Graduate Hiring 2026

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Job Overview:

Company NameInfosys
Job RoleAnalyst / Associate
Experience0 – 3 yrs
QualificationTech Graduate
Mode of Hiring Online
SalaryAs per Norms
Job LocationAcross the world
Employment TypeFull Time

Tech Support Associate

Job Description:

As a Tech Support Associate, you will provide support to consulting and technical teams by contributing to various stages of telecom network implementation and network maintenance life cycle. You will assist the team by providing network maintenance support, conducting root-cause analysis of issues, ensuring high quality and on-time customer service. You will play a critical role by contributing to the knowledge management process while interfacing with internal teams and driving higher efficiency.

Job Responsibilities:

  • Support in Order to Cash functionality (End to End workflow starting from Order Entry till Activation) in Service Delivery.
  • Develop, maintain and manage customer relationships from the operational to executive levels throughout the organization.
  • Serves as primary technical point of contact for the implementation and regroom team, interfacing with engineering, service delivery, internal and external partners and customers.
  • Demonstrates understanding of disconnect design/offnet workflow, various apps/tools and processes to help efficiently manage and support customer requested disconnects and DCO research.
  • Coordinate with Customer on understanding their requirement based on the request they submitted.
  • Provide centralized L1 operational support for FTTH service delivery by assisting field technicians and internal teams via multiple contact channels, ensuring timely progression of customer service orders.

Qualifications:

  • High School Diploma/GED or equivalent educational qualification.
  • Proficient in both oral and written communication, ensuring clarity and professionalism in all interactions
  • Exposure to computer operating skills
  • Attention to detail and problem-solving abilities.
  • Triage and resolve order fallouts by identifying blockers,
  • Trouble-shoot issues, document process, review checklists, and develop reference implementations
  • Understand the existing system and processes to document
  • In addition to the above, based on the area of work like application development, infra support, cyber support, Microsoft office, service now, associated areas of responsibility will apply

Preferred Qualifications:

• Basic understanding of TCP/IP, DNS, DHCP, VLANs, subnetting, NAT, and common ports/protocols.
• Familiarity with switching and routing fundamentals.
• Troubleshooting experience with wired and wireless connectivity.
• Basic knowledge of firewall concepts and VPN fundamentals.

Salary:

The salary for this position ranges decide as per company norms, The exact pay will depend on the candidate’s skills, experience, qualifications, location, and applicable employment laws.

Selection Process :

  • Online Application
  • Resume Shortlisting
  • Online Assessment
  • Technical Interview
  • Behavioral / HR Interview
  • Offer & Onboarding

How to Apply

Candidates can apply through the official company careers website or complete the registration and submit the application before the deadline by clicking blow link

Click here to Register Now!

FAQs:

How can I apply?
You can apply through the official Infosys careers website or through job portals where these openings are listed.

Are there opportunities for career growth?
Yes, Infosys offers structured career development programs, training, and opportunities for internal mobility.

Does Infosys provide training for selected candidates?
Yes, selected candidates often undergo training programs to build the required skills for their roles.

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