Infosys is Hiring for Fresher | Analyst | Specialist | IT | Customer Support | 0 - 1 yrs | Europe

Infosys is Hiring for Fresher | Analyst | Specialist | IT | Customer Support | 0 – 1 yrs | Europe

INFOSYS provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.

Customer Support Specialist with Czech and English

Job Description:

  • Be assigned for one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
  • Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
  • Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
  • Be a member of the international, dynamic, and innovative company environment.

    Requirement

  • Speak and write in Czech and English language fluently;
  • Are able to join us in November;
  • Handle phone calls, a necessity to reply to emails and give useful guidance to the client;
  • Perceive multitasking and problem solving as a piece of cake;
  • Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
  • Want to be a team player rather than a lonely wolf;
  • Can be punctual and relied on.

    Apply Now