Posted by Overview
Infosys is a global market leader in the areas of business consulting and technology solutions, which was not only recognized as a Europe Top Employer in 2021, but also as a Global Top Employer. As a renowned partner of forward-thinking companies, Infosys helps customers in over 45 countries to stay one step ahead of the competition and innovation trends.
Infosys Walk-In Interview for Graduate Freshers, Entry Level, Mid Level and Experience professionals in various domains such as Technology, Engineering, Digital, Finance, Supply chain, Logistics, Management, Operation, Customer services, HR, Legal, Cyber, AI, Robotics and many more domains
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Careers Opportunities for Entry Level Graduate 2025
Customer Service Representative
Process Associate
In this role, you will execute transactions as per prescribed timelines and follow all predefined procedures with the objective to meet SLA targets for the specific process within guidelines, policies and norms of Infosys
Job Responsibilities:
Executes low complexity transactions as er prescribed guidelines and timelines such as verifying documents, processing bills, analysis of data, responding to complaints/queries on mail, interacting with vendors for order management depending on the process in order to meet SLA targets.
Effectively execute calls of the clients’ customers, resolves query/issue as per deliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for target maximization in order to meet quality standards.
Handles individual cases that need rework in order to ensure high C-Sat/NPS score form the end user.
Shares experiences in order to facilitate capture of tacit knowledge.
Delivers on the new process/approach in order to meet client/internal goals.
Qualifications
• High School Diploma or GED Equivalent
• At least 6 months of experience in contact center environment in a customer service position
Preferred
Working experience on Excel
SLA Compliance
Process Compliance
Customer Interaction
Customer Service, soft skills
Flair to customer support/ customer care
Knowledge management
Basic troubleshooting skills
Knowledge on operating systems
Basic computer tools/ application of knowledge
Basic knowledge on printers, PCs, Laptops, etc
For more details to apply, Click here!
Process Specialist-Quality Analyst
Job Description:
Conduct process audits, deploy designed processes, analyze and report performance on quality.
Support and implement de-risking plans for the process
Share and document best practices
Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve service delivery
Monitor transactions and calls for compliance and highlight any failures to the team concerned
Provide feedback to the agents, based on the findings of the monitoring
Participate in calibration processes with clients
Preferred experience of Mobility/ Wireless Phone issues Knowledge and environment
Qualifications
Minimum of 2 years of relevant experience as it relates to job description
High School Diploma or GED equivalent
Preferred:
Exceptional verbal and written communications
Strong decision making and analytical ability
Able to negotiate, good presentation skills and Client Interfacing
Good interpersonal skills, coaching skills
For more details to apply, Click here!
Process Specialist –(MIS)
Job Description:
Able to effectively analyze and report on all aspects of day-to-day operations
Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly and quarterly
Detailed reporting with sub-metric drill downs and also summary dashboards have to be published
Trend analysis to be done and data for various time periods readily available
Reports to be generated and published at specific and pre-determined times and days
Job Responsibilities:
Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques
Excellent knowledge of MS Office
Good written and verbal communication skills, including experience communicating technical information to non-technical staff
Good analytical and communication skills
Experience in usage of reporting tools like Avaya/Cisco
Qualifications:
Minimum of 2 years of relevant experience as it relates to job description
High School Diploma or GED equivalent
Preferred:
Exceptional verbal and written communications
Strong decision making and analytical ability
Able to negotiate, good presentation skills and Client Interfacing
Good interpersonal skills, coaching skills
For more details to apply, Click here!
Senior Process Associate
Job Responsibilities:
Will be responsible for managing a portfolio of moderately complex accounts (e.g., trade)
Process receipt on dropship purchase orders and create subsequent invoice document
Review service purchase orders to the vendor to ensure that terms, conditions, SOW and T&E requirements from customers/partners
Validate invoices from suppliers for accuracy and appropriate supporting documentation, work with supplier to resolve and missing, incomplete, or inaccurate documentation
Ensure that all customer purchase order requirements are thoroughly reviewed and that ensuing invoices match purchase order and/or contractual requirements
Determining if an item should be billed based on Revenue Recognition Guidelines
Qualifications:
HS Diploma, GED or equivalent
Minimum 2 years of related accounts payable and/or billing experience
Preferred:
Ability to multi-task and meet tight deadlines and heavy volumes
Proficient MS Excel skills, including pivot tables and VLOOKUPs
Strong verbal and written communication skills
Strong math and analytical skills
For more details to apply, Click here!
RFID Engineer
Infosys is seeking RFID Engineer This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Qualifications:
Candidate must be located within commuting Newark, NJ or be willing to relocate to the area. This position may require travel to project locations
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
RFID Engineer over 4 + years in Embedded software design & development
In-depth understanding and experience in RFID fusion algorithm development
Programming experience in Python, C/C++
Candidates should have hands-on experience on Containerization(Docker and Kubernetes) and Cloud technologies(AWS/Azure/GCP).
Good knowledge in Agile, Waterfall methodology and having very precise knowledge in all stages of Software Development (SDLC) models
Demonstrated problem solving, analytic and troubleshooting skills, having excellent communication, and reporting skills
For more details to apply, Click here!
AI Specialist
Infosys is looking for AI Specialist Programmer who must be Polyglots with expertise in multiple technologies and who can work in fast paced complex engineering projects.
Qualifications:
Candidate must be located within traveling distance of Richardson, TX or Raleigh, NC or Phoenix, AZ or be willing to relocate to the area.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Bachelor’s / Master’s in AI will be an advantage.
Min 4 years of IT Development experience
2-3 years of experience in developing and applying generative AI models.
Strong understanding of machine learning fundamentals, deep learning architectures, and natural language processing (NLP)
Proficiency in programming languages like Python and familiarity with deep learning frameworks like TensorFlow or PyTorch.
Design, develop, and deploy generative AI models for various applications, such as text generation, image creation, and code synthesis (depending on the specific focus of the company).
Fine-tune pre-trained LLMs for specific tasks and domains, ensuring optimal performance and alignment with business goals.
Manage the entire AI development lifecycle, from data pre-processing and model training to evaluation, optimization, and deployment.
Collaborate with data scientists, software engineers, and product managers to define project requirements, ensure technical feasibility, and integrate AI solutions seamlessly.
Stay up to date on the latest advancements in generative AI research and actively contribute to the continuous improvement of our AI capabilities.
Champion responsible AI development practices, focusing on bias mitigation, fairness, and explainability.
Preferred Qualifications:
Experience in cloud-based platforms like OpenShift, AWS, GCP, Azure
Experience in Open-Source tools and technologies
Consistent score in Coding sites like Hackerrank, CodeChef etc.
Industry-acclaimed External Certifications, if applicable
Active participation in Technology forums
Contribution to Open-Source Community.
Effective collaboration and communication skills
Excellent problem-solving skills and a strong analytical mind.
Experience working in a collaborative and fast-paced environment.
The job may also entail sitting as well as working at a computer for extended periods of time.
Candidates should be able to effectively communicate by telephone, email, and face to face.