Posted by Meta Platforms, Inc., doing business as Meta and formerly known as Facebook, Inc., and TheFacebook, Inc., is an American multinational technology conglomerate based in Menlo Park, California. The company owns Facebook, Instagram, and WhatsApp, among other products and services.
Network Engineer, Deployment and Support – USA
Job Description:
Drive deployment scaling efforts across the global edge network
Through automation identify and deliver process & tooling improvements to effectively spin up new infrastructure
Work with other teams, internal and cross-functional teams in order to perform escalations and work with system & tooling owners towards a resolution
Conceptualize, build, and maintain workflows and tools to support network deployments full lifecycle
Identify and deliver process & tooling improvement opportunities
Identify and improve Processes, workflows and tools that are manual, slow or sub-optimal
Work with other teams, internal and cross-functional teams in order to perform escalations and work with system & tooling owners towards a resolution
Identify and establish roadmap projects around process, workflow & tooling improvement opportunities
Handle second level escalations from deployment team
Help resolve on alerts, support tickets and any escalations
Qualification:
Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
Bachelor’s degree in a technical discipline or 5+ years of networking experience
Demonstrated experience analyzing complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving experience under pressure
Experience working within a global team in a fast-paced and dynamic environment with no supervision
Solid understanding of Queue Management for tasks, incidents and vendors
Attention to detail with proven time management and organization skills