Overview
We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information
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A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Wirpo Hiring Graduate Entry Level 2025
FY25 KSA NGA Full-time for WEF CRS Group – Saudi Arabia
Job Responsibilities:
Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners.
Initiatives will offer practical experience and exposure to the Wipro organization.
Identify business requirements, translate into an actionable plan, and produce quality work.
Participate in key meetings with partner leaders and cross-functional stakeholders.
Engage and network with senior leaders who provide focused mentorship and leadership coaching.
Demonstrate leadership qualities and self-confidence working collaboratively in a team environment.
Qualifications:
Available for Full-Time Employment (40 hours per week)
Minimum of a 3.0 on a 4.0 GPA scale
Pursuing an undergraduate or graduate degree with an anticipated graduation by December 2024.
Excellent communication, analytical, and problem-solving skills
Demonstrated teamwork and leadership abilities
A familiarity with cloud concepts is helpful but not necessary
An internship or relevant experience will be considered a plus
Locations
Jubail, Saudi Arabia – Working Onsite
For more details to apply, Click here!
Customer Service Rep- Japan
Education: Graduate/Undergraduate(Preferably)
Experience: 1-2 year experience in customer call center is mandatory (the busier call center you experienced, the better). BPO experience is preferred
Order Management experience is preferred
Must Have Skills:
Technical skills
• Basic MS-Excel skills.
• Familiarity of MS office tools: outlook, internet
• Good writing and comprehension skills
Job Description
Customer Inquiries Handling
• Handle inquiries from customers via email and phone
Order Management
• Sales Order Entry & Processing
• Action Sales Orders by following step by step processes documented in client provided SOPs
• Respond to and resolve enquiries, complaints or requests via internal stakeholders, ensuring a high level of customer service is maintained.
• Monitor the order process to identify and explore opportunities to improve processes and customer experience, and Ensure contracts are price indexed and/or extended in line with relevant
Deal Management
Post Deal booking customer service
• Provide advise our B2B Sales and Service teams on contracts that are outside of the normal processes.
Quote creation and quote support activities
• Ensure non-standard terms and conditions are approved and communicated
• Activation of Service & Lease Contracts
• Manage extension, upgrades and terminations of service contracts
• Invoice genration & presentment
For more details to apply, Click here!
Medical Associate – Philippine
Job Responsibilities
Receives customer Complaints through calls/emails/faxes
Ensures accurate capture and entry of Complaint information
Owns Complaint handling process
Assesses Complaints (events) for proposed MDR reportability and submits assessment to
client
Follow-ups for additional information and product returns
Primary, single source customer contact
Responsible for gathering event registration information (as defined by SOP’s) from customers
Owns and manages the event through registration through potential regulatory
reporting, sample retrieval, investigation, provide customer response and ultimately t closure/reopening as needed
Responsible for contacting SME’s, QAs, Team Lead as needed to obtain complaint closure
Responsible in timely escalation of significant events to the Team Lead
Keeps oneself updated, aware of, and compliant to all Company policies and procedures
which include Information Security Management Systems
Keeps all company information which includes customer information confidential and secured
Performs reviews and assessments of complaints processed by peers as part of cross utilization approach
Qualifications
Bachelors of Science in Nursing or Pharmacy
Allied Medical Graduate
Preferably with clinical experience and/or a Registered Nurse/Pharmacist
For more details to apply, Click here!
Language Analyst – Japanese/ Spanish
Inviting applications for (Language Analyst – Japanese/ Spanish) for our office at WIPRO Gurgaon. Candidate should be comfortable with US shifts, can send their CV’s to [email protected]
Role- Language Analyst – Japanese/Spanish
Desired Candidate Profile: –
Experience- Fresher’s / 0 to 1 Yr. Exp (Max)
Qualification – Graduate with B1 certificate in language –Japanese / Spanish.
Location- Gurgaon (Work from Office Only)
For more details to apply, Click here!
Associate Analyst
Job description:
Experienced in Trade finance operations and well versed with products like Import & Export Letter of credits, Document checking, Documentary collections, Outward and Inward remittances, Bank Guarantees..
Experience: 1 to 2 years
Job Responsibilities:
Managing queues in Trade finance operations for various products as listed above.
Carrying out compliance screening and ensuring proper signoffs are obtained for each transaction.
Being able to Switch from one queue to another based on priority. Maintaining MIS for daily, weekly and monthly reporting purposes. Ensuring all transactions and payments are processed within SLAs.
Basic working knowledge of MS Excel and MS Word.