Posted by Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 160 years, Siemens Mobility is constantly innovating its portfolio in its core areas of rolling stock, rail automation and electrification, turnkey systems, intelligent traffic systems as well as related services.
IT Support Specialist
Location: Praha, Czech Republic
Job Description:
Encourage the utilization of existing and planned IT services that relate to the management of information systems
Support the User Experience Manager in the collection and analysis of business requirements and translate them into IT Demand Requirements
Support the Microsoft 365 User Adoption service
Responsible for the design and analysis of user surveys
Support in the implementation of workshops
Creation of communication material in English/German/other languages if possible
Provide IT guidance and help users resolve their IT issues
Create content and training material for our User Hub Intranet and online resources
Produce and deliver high quality user facing presentations
Conduct events/forum/road shows to enhance user experience and knowledge if necessary
Scope – work with international team and deal with internal and external global stakeholders
Qualification:
At least a bachelor’s degree
Microsoft 365, plus good PowerPoint skill
First Gamification / Virtual Reality / Artificial Intelligence experience would be a plus
English advance level, plus German preferred
Some working experience or experience with school projects
Motivated, proactive, and reactive
Well-organized, self-management, fast learner
Happy and comfortable to work on their own, as well as part of the multi-cultural team