Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management
Support Analyst
Job Description:
Work closely with Product Owners to understand business and customer problems and how our IVRs can help solve them
Help drive evolving designs
Develop solutions using TDD, A-TDD and CI principles, along with Agile techniques, and drive continually better feedback cycles
Help to plan work effectively and realistically, and to sensibly manage risks and issues
Help see releases through to live and track the success of changes
Continually improve your own skills and knowledge and our delivery effectiveness
Help others develop by sharing skills and knowledge
Ensure our solutions are extensible, maintainable, testable, scalable, manageable and performant
Participate in a full range of activities required to deliver high quality Voice Biometric capability, including:
Thoroughly understanding business needs and the business domain, and how their use of voice biometrics enhances business capabilities
You will be a strong coder. Core Java is our primary language, but we are primarily interested in great developers regardless of which languages they have previously used, and thus are interested in applicants with other language experience too
Your coding skills will include creating code that is a joy to maintain and enhance. You will have knowledge and some skill with the techniques of test driven / test-first development, continuous integration, ‘clean coding’ and refactoring, and will produce great documentation
You will value Continuous Improvement, and work to identify and understand issues affecting quality and deliveries, in order to make effective improvements
You will be a good communicator, able to talk to different audiences effectively and share your knowledge
You will be an excellent query writer. Advanced SQL complex query skills across a variety of query tools (MS Access, SQL Server, Oracle, Teradata)
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