Posted by Tech Mahindra BPS – Pune is hiring for Premium Telecom Domain for Voice & Backend Process. Candidates should have good communication skills and basic computer knowledge.
Designation: Customer Service Associate
Qualification Required: Graduate
Experience Required: 0 to 2 Year in Voice & Backend Process
Salary: Best in industry with 10K Bonus
Skills Required: Good Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Voice process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers’ requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Walkin details:
Walkin Venue: 2nd Floor, Delta-1, Giga Space IT park, Viman nagar, pune-14
Walkin Interview Date and Time : 8th January to 15th January 2020 from10 AM – 4 PM